| 2012 | Foreword: Quality in cloud computing. | |
| 2012 | A Framework to Diminish the Gap between the Business Specialist and the Software Designer. | Fernando Wanderley, Denis Silva da Silveira |
| 2012 | Using a CRM Approach for Implementing an Information System to Support ITIL. | Ana Vieira, Soraia Figueiredo, Miguel Mira da Silva |
| 2012 | Towards CMMI-compliant Business Process-Driven Requirements Engineering. | Alexandre Marcos Lins de Vasconcelos, Jose Luis de la Vara, Juan Snchez, Oscar Pastor |
| 2012 | A Method for Applying Reuse in Tests Specifications. | Eric Rocha de Souza, Maria Lencastre |
| 2012 | Modeling Organizational Information System Architecture Using "Complex Networks" Concepts. | Jos L. R. Sousa, Ricardo Jorge Machado, J. F. F. Mendes |
| 2012 | Object-Functional Patterns: Re-thinking Development in a Post-Functional World. | Tiago Boldt Sousa, Hugo Sereno Ferreira |
| 2012 | Integrating Test and Risk Management. | Daniel Simon, Frank Simon |
| 2012 | Collaborative Risk Management in Software Projects. | Pedro S Silva, Antnio Trigo, Joo Varajo |
| 2012 | Acquiring Empirical Knowledge to Support Intelligent Analysis of Quality-Related Issues in Software Development. | Vladimir A. Shekhovtsov, Heinrich C. Mayr, Christian Kop |
| 2012 | Investigating the Impact of Personality and Temperament Traits on Pair Programming: A Controlled Experiment Replication. | Panagiotis Sfetsos, Panagiotis Adamidis, Lefteris Angelis, Ioannis Stamelos, Ignatios S. Deligiannis |
| 2012 | Foreword: Quality in agile methods. | Panagiotis Sfetsos |
| 2012 | Use Case Specification at Different Levels of Abstraction. | Dusan Savic, Alberto Rodrigues da Silva, Sinisa Vlajic, Sasa Lazarevic, Vojislav Stanojevic, Ilija Antovic, Milos Milic |
| 2012 | MPS.BR Program and MPS Model: Main Results, Benefits and Beneficiaries of Software Process Improvement in Brazil. | Gleison Santos, Marcos Kalinowski, Ana Regina Rocha, Guilherme Horta Travassos, Kival Chaves Weber, Jos Antonio Antonioni |
| 2012 | Developing a Process Assessment Model for Technological and Business Competencies on Software Development. | Clnio F. Salviano, Angela Maria Alves, Giancarlo Nuti Stefanuto, Sonia T. Maintinguer, Carolina V. Mattos, Camila Zeitoum, Giancarlo Reuss |
| 2012 | Requirements-Driven Quality Modeling and Evaluation in Web Mashups. | Andreas Rmpel, Klaus Meiner |
| 2012 | A Method for Identifying IT Services Using Incidents. | Maria do Mar Rosa, Nelson Gama, Miguel Mira da Silva |
| 2012 | Survey on Cross-Platforms and Languages for Mobile Apps. | Andr Ribeiro, Alberto Rodrigues da Silva |
| 2012 | Interactive Multimedia Storyboard for Facilitating Stakeholder Interaction: Supporting Continuous Improvement in IT-ecosystems. | Raphael Pham, Sebastian Meyer, Ingo Kitzmann, Kurt Schneider |
| 2012 | Testing the Adherence of Enterprise Web Applications to Transactional Patterns. | Paulo R. F. Nunes, Ana Cristina Vieira de Melo |
| 2012 | Women vs. Men: Perceptions of Data Quality in Web Portals. | Carmen Moraga, Anglica Caro, Rodrigo Romo Muoz, Mara ngeles Moraga, Coral Calero |
| 2012 | Model-Driven Development for Requirements Engineering: The Case of Goal-Oriented Approaches. | Rui Monteiro, Joo Arajo, Vasco Amaral, Miguel Goulo, Pedro Patrcio |
| 2012 | Using DEMO to Identify IT Services. | Carlos Mendes, Joo Ferreira, Miguel Mira da Silva |
| 2012 | Selecting Refactorings: An Option Based Approach. | Androklis Mavridis, Apostolos Ampatzoglou, Ioannis Stamelos, Panagiotis Sfetsos, Ignatios S. Deligiannis |
| 2012 | Towards more Transparency in Quality of Protection for Infrastructure Clouds. | Philippe Massonet, Alvaro Arenas |