| 2025 | Elevating Network Performance - Part II from IPv6 and Network Security Deployments. | Sho Fujimura, Masaru Okumura |
| 2025 | One IT Serving Many - Using ITSM to Drive Organizational Change and Align a Federated IT Organization. | Lucas Friedrichsen, Terralyn Vandetta, Andrew Wheeler, Carolyn Rothwell, Sean Bangs, Alex Merino, Kirsten Petersen |
| 2025 | Within Reach: Fostering Success in the Classroom through Equitable Access to Technology. | Theresa Dundon Friedman, Michael Ogoe |
| 2025 | Redesigning the Technology Knowledge Base Website While Developing Sustainable Processes. | Robert G. Fricke |
| 2025 | Every IT job can lead to a cybersecurity career (or the career of your choice). | Kristen Dietiker |
| 2025 | Fun and Frames: Play-based project management for student employees. | Reagan M. Chesnut |
| 2025 | Don't Pack Your Fears: Identifying the right tools for the real problems. | Reagan M. Chesnut |
| 2025 | Collaborating to Foster Growth and Elevate Student Workers. | Miranda Carney-Morris, Logan Drain |
| 2025 | Women at the Table: Building Pathways to Leadership in Higher Ed IT. | Miranda Carney-Morris |
| 2025 | Elevating Customer Support with GenAI. | Miranda Carney-Morris |
| 2025 | From Novice to Know-How: Navigating the Learning Curve of Endpoint Management Systems. | Mathew Bockus, Carlos Munoz |
| 2025 | Reimagining Workspaces: Embracing Open Design and Flexible Remote Work. | Stephanie Aubin, Leo Herzog |
| 2025 | Modernizing Password Policies at Anne Arundel Community College. | John Anderson |
| 2024 | Experience of Classes with the Portable Cloud Computing System and a Raspberry Pi Cluster. | Takashi Yamanoue |
| 2024 | Revolutionizing Scheduling: Building Efficiency from Code to Calendar. | Sam Solheim, Maddie Backhaus, Liam Cunha, Jordan Martin, Sujan Niroula |
| 2024 | Augmenting Intelligence: Ethical Challenges in the Age of AI. | Carol J. Smith |
| 2024 | Community and Connections in Information Technology: An interactive fireside chat. | Todd Shechter, Ella Tschopik |
| 2024 | Exploring the Intersection of Data, Empowerment and Planning for an IT Organization. | Elizabeth M. Rugg |
| 2024 | Operation and Support of Mandatory Multiple Types of Multi-Factor Authentication for Members. | Takuro Ozaki, Kazuhiro Mishima, Takashi Sato |
| 2024 | Mastering Customer Requests - Triage Guide to Efficient Resolution. | Karl V. Owens |
| 2024 | Adventures in Teams Calls: Developing training on a short timeline to support IU's Teams Phone migration. | Beth Lynn Nolen |
| 2024 | Everything's Gone Green: How Old Technology Inspired Support Documentation Maintenance. | Mo Nishiyama |
| 2024 | Second Time in the Second City: Reworking Documents for Elevated Accessibility. | Mo Nishiyama |
| 2024 | Some Considerations for Designing and Supporting XR Experiences in Classroom Settings. | Owen G. McGrath |
| 2024 | Updating the University's information system infrastructure in light of the target changes due to COVID-19. | Hideo Masuda, Takayuki Nagai, Masayuki Mori |