| 1992 | Teaching computing to thousands. | Diane Louise Jung, Charles Kim |
| 1992 | Development and delivery of a computer security strategy for a community of end users. | Allan R. Jones |
| 1992 | Using the Internet for more than just mail. | Steven K. Huth, Katherine T. Fithen |
| 1992 | Removing UNIX's stigma as a four-letter word: it's easy! | Linda J. Hutchison, Steven L. Kunz |
| 1992 | Computing support services: turning the maze into a map. | Bonnie R. Hites |
| 1992 | Lessons from electronic surveys. | John F. Hawkins |
| 1992 | Bringing email services to the desktop. | William O. H. Freund III |
| 1992 | A collaborative effort to support education reform through technology. | Brenda L. Firquin |
| 1992 | Quality is free: but how do you implement total quality and restructure information technology at the same time? | Brenda L. Firquin |
| 1992 | Advisory committees: one approach to user input. | Jennifer Fajman, Susan Clabaugh, Warren Phillips |
| 1992 | Publishing on the cheap: one idea that worked. | Katherine Durack |
| 1992 | Maintenance of student computer accounts at the University of Pittsburgh. | Peter Donovan |
| 1992 | The problem is problems: problem tracking, resolution and record keeping in a large university environment. | Jeanne Lee Cunningham |
| 1992 | I'm a stranger here myself: a consideration of women in computing. | Janet Cottrell |
| 1992 | Microcomputers in educational and research environments: their management, acquisition, upgrade, and maintenance. | Jean F. Coppola, Francis T. Marchese |
| 1992 | Paradigm shift: distributed computing support - a restructuring of academic computer support. | L. Dean Conrad |
| 1992 | Team work help to survive the user services crunch. | Kay Colbert, Kathleen S. Finder |
| 1992 | Cost effective training options. | Jeanne Cavanaugh |
| 1992 | MIT's software copyright awareness campaign. | Mary Ellen Bushnell |
| 1992 | Managing publications distribution. | Mary Ellen Bushnell |
| 1992 | Supporting faculty in a high-tech teaching environment. | Ellen Yu Borkowski, Walter Gilbert |
| 1992 | Implementing a help desk at a small liberal arts college. | Bev Bisenius |
| 1992 | Bringing electronic mail to the masses phase I: Eudora. | Lisa H. Berg, Mike W. Miller |
| 1992 | Unionism for the computer professional. | Harvey Axlerod |
| 1992 | Robust training programs: new techniques in applying quality assurance to the development process. | Robert H. August |