| 1989 | Adding big blue to the palette: plans, projects, and problems. | M. R. Sites, A. G. Howard, J. P. Ashworth, J. C. Sakell, S. A. Heitchew |
| 1989 | User services and software development. | Paul J. Setze, Y. P. Kean |
| 1989 | A locally modifiable VMS reference guide. | J. E. St. Sauver |
| 1989 | The use of hypertext to support user services. | D. E. Ricket |
| 1989 | Marist college token ring test network. | T. Renten, C. Algozzine |
| 1989 | The quest for quality control in computer training. | C. R. Rauschert |
| 1989 | Internships link user services to academic departments. | Donna Raleigh |
| 1989 | Evaluating academic computing on campus and developing a 5-year plan. | Sheri L. Prupis |
| 1989 | Toward a uniform user interface at UNCG. | Marlene R. Pratto |
| 1989 | Full text retrieval of documents identified in on-line library catalogs via internet. | M. A. Plank |
| 1989 | Parallel processing support: so what is a "Heisenbug" anyway? | C. E. Pitts |
| 1989 | Designing and implementing the do-everything LAN. | Demos Panagopoulos, Susan Bahr |
| 1989 | Managing change in a wide-area network. | Roman Olynyk |
| 1989 | Oh where, oh where has my software gone...new techniques for managing the software library. | J. A. O'Dell |
| 1989 | The costly implications of consulting in a virus-infected computer environment. | Kirsty D. Nunez, Thomas A. Gerace, Alison Hartman |
| 1989 | Mainstreaming the computer technology needs of disabled persons in higher education. | Glenda E. Moum |
| 1989 | Looking for Mr. X bar: supporting statistical computing in the personal computer era. | P. C. McCaskell |
| 1989 | Organizing for users. | Gerard McCartney |
| 1989 | Quick-fix consulting: a user disservice. | Margaret Loy Mason |
| 1989 | Developing and marketing a comprehensive network training program on a University campus. | Jerry Martin, B. B. Miller |
| 1989 | Workhorse graphics. | Jerry Martin |
| 1989 | Fill-in-the-blank JCL: why we did it and how. | Landy Manderson |
| 1989 | Satellite systems: How to distribute data, computing, consulting, and responsibility. | Landy Manderson |
| 1989 | I don't care; you don't care...reaching the non-user. | E. F. Malone |
| 1989 | Computer conferencing at the University of Arizona. | Barbara Hoffman Maginnis |