| 1988 | The many faces of faculty computing assistance. | Phyllis Kent, Beth Ruffo |
| 1988 | Discovering a treasure in part-time consultants to keep an instructional program afloat. | Diane Jung-Gribble, Carolynne Lambert |
| 1988 | Integrating advanced workstations into a college curriculum: a panel presentation. | Anne Judd |
| 1988 | Learning the ways: the enculturation of SDSC users. | Marsha Jovanovic |
| 1988 | Software piracy: stopping it before it stops you. | Mark B. Johnson |
| 1988 | Still sailing (and bailing): managing unexpected change in user support. | Elizabeth L. Johnson |
| 1988 | The campus microcenter. | Kathy Hunter |
| 1988 | Super consulting for supercomputer users: a philosophy of user support. | Thomas E. Hilinski |
| 1988 | Helping the rest of them: the unique consulting meeds of the Macintosh user. | Doug Heacock |
| 1988 | The changing of the guard: a case study of change in computing. | Alison Hartman, Thomas A. Gerace, Cliff Woodruff, J. E. Diem |
| 1988 | The crystal ball of research: how to use it to learn about the user community. | Susan Grajek |
| 1988 | From user to client services; making the transition for supercomputing. | Stephanie S. Goodwin, John C. Vukelich |
| 1988 | Network's design allows seamless integration into existing microcomputer lab. | Thomas A. Gerace |
| 1988 | Local area networks: sailing from the past to the present and into the future. | Toby P. Gelman |
| 1988 | The evolution of user services. | Richard B. Garret |
| 1988 | Graphic design tips for desktop publishers. | Kenneth E. Gadomski |
| 1988 | An empirical study of user satisfaction with a microcomputer-based campus-wide. | Timothy J. Foley, Monica A. Newman |
| 1988 | A self-service PC-LAN-or-how many ways are there to insert a diskette in a drive? | Alan Federman |
| 1988 | Reference interviews and the computing center help desk. | Kristin M. Evenson |
| 1988 | Hypermedia, help and how-to. | Rick Ells |
| 1988 | The role and responsibility of the consultant. | Eileen Driscoll |
| 1988 | CAREing for users at Syracuse University. | Bruce Derr, Cathy Ladd |
| 1988 | How to build a help desk that floats. | Pam Deavers-Claspell |
| 1988 | Three steps of better documentation. | Barbara Cunningham, Mary Beth Commisso |
| 1988 | Planning student laboratories - what isn't new? | Lisa Covi |