| 2026 | HRI | From Metrics to Meaning: Insights from a Mixed-Methods Field Experiment on Retail Robot Deployment. | Sichao Song, Yuki Okafuji, Takuya Iwamoto, Jun Baba, Hiroshi Ishiguro |
| 2025 | COLING | User Willingness-aware Sales Talk Dataset. | Asahi Hentona, Jun Baba, Shiki Sato, Reina Akama |
| 2025 | EMNLP | Proactive User Information Acquisition via Chats on User-Favored Topics. | Shiki Sato, Jun Baba, Asahi Hentona, Shinji Iwata, Akifumi Yoshimoto, Koichiro Yoshino |
| 2025 | HAI | Teleoperation System Enabling Operator-Robot Dialogue for Reducing Operator Boredom during Long-Duration Tasks. | Manato Uetake, Tomonori Kubota, Masaya Iwasaki, Shota Mochizuki, Sanae Yamashita, Ao Guo, Kenya Hoshimure, Jun Baba, Ryuichiro Higashinaka, Satoshi Sato, Kohei Ogawa |
| 2025 | HRI | What Drives You to Interact?: The Role of User Motivation for a Robot in the Wild. | Amy Koike, Yuki Okafuji, Kenya Hoshimure, Jun Baba |
| 2025 | IJCNLP | A Comparative Study of Human-operated and AI-driven Guidance with a Teleoperated Mobile Robot. | Ao Guo, Shota Mochizuki, Sanae Yamashita, Kenya Hoshimure, Jun Baba, Ryuichiro Higashinaka |
| 2025 | IROS | A Noise-Robust Turn-Taking System for Real-World Dialogue Robots: A Field Experiment. | Koji Inoue, Yuki Okafuji, Jun Baba, Yoshiki Ohira, Katsuya Hyodo, Tatsuya Kawahara |
| 2025 | IROS | User Experience Estimation in Human-Robot Interaction via Multi-Instance Learning of Multimodal Social Signals. | Ryo Miyoshi, Yuki Okafuji, Takuya Iwamoto, Junya Nakanishi, Jun Baba |
| 2025 | IROS | Anomaly Detection in Human-Robot Interaction Using Multimodal Models Constructed from In-the-Wild Interactions. | Shota Mochizuki, Sanae Yamashita, Kenya Hoshimure, Jun Baba, Tomonori Kubota, Kohei Ogawa, Ryuichiro Higashinaka |
| 2025 | SIGdial | Identification and Analysis of Identity-Centric Elements of Character-Likeness in Game Scenario. | Shinji Iwata, Koya Ihara, Shiki Sato, Jun Baba, Asahi Hentona, Masahiro Yamazaki, Yuki Shiotsuka, Takahiro Ishizue, Akifumi Yoshimoto |
| 2024 | CHI | Investigating Effect of Altered Auditory Feedback on Self-Representation, Subjective Operator Experience, and Task Performance in Teleoperation of a Social Robot. | Nami Ogawa, Jun Baba, Junya Nakanishi |
| 2024 | HAI | Operator Enjoyment in Teleoperation of Customer Service Robots: Interface Design Guidelines from a Field Study. | Manato Uetake, Masaya Iwasaki, Tomonori Kubota, Jun Baba, Satoshi Sato, Kohei Ogawa |
| 2024 | HRI | How to Decrease Negative Impressions towards Multiple Social Robots: A Preliminary Investigation. | Yota Hatano, Jun Baba, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2024 | IROS | Where and When Should the Teleoperated Avatar Look: Gaze Instruction Dataset for Enhanced Teleoperated Avatar Communication | Kenya Hoshimure, Jun Baba, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2024 | ISWC | RetailOpt: Opt-In, Easy-to-Deploy Trajectory Estimation from Smartphone Motion Data and Retail Facility Information. | Ryo Yonetani, Jun Baba, Yasutaka Furukawa |
| 2023 | HAI | Investigating the Intervention in Parallel Conversations. | Shota Mochizuki, Sanae Yamashita, Kazuyoshi Kawasaki, Reiko Yuasa, Tomonori Kubota, Kohei Ogawa, Jun Baba, Ryuichiro Higashinaka |
| 2023 | HAI | Investigating the Effects of Dialogue Summarization on Intervention in Human-System Collaborative Dialogue. | Sanae Yamashita, Shota Mochizuki, Kazuyoshi Kawasaki, Tomonori Kubota, Kohei Ogawa, Jun Baba, Ryuichiro Higashinaka |
| 2023 | HCI | Exploring the Recommendation Expressions of Multiple Robots Towards Single-Operator-Multiple-Robots Teleoperation. | Yota Hatano, Jun Baba, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2023 | HCI | Designing a Robot as an Interaction Frontend for Elderly People Living in Aging Mountainous District in Japan. | Itaru Kuramoto, Jun Baba, Junya Nakanishi |
| 2023 | HRI | Out for In!: Empirical Study on the Combination Power of Two Service Robots for Product Recommendation. | Sichao Song, Jun Baba, Yuki Okafuji, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2023 | RO-MAN | Investigating the Influence of Task-dependent and Task-independent Robot Behavior on the Impression of Robots and the User Experience. | Yuki Chamoto, Yuki Okafuji, Kohei Matsumura, Jun Baba, Junya Nakanishi |
| 2023 | RO-MAN | Changes in Embarrassment Through Repeated Interactions with Robots in Public Spaces. | Yuki Okafuji, Yuya Mitsui, Kohei Matsumura, Jun Baba, Junya Nakanishi |
| 2022 | HRI | Pick-me-up Strategy for a Self-recommendation Agent: A Pilot Field Experiment in a Convenience Store. | Takuya Iwamoto, Jun Baba, Junya Nakanishi, Kotaro Nishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2022 | HRI | Robot-Mediated Interaction Between Children and Older Adults: A Pilot Study for Greeting Tasks in Nursery Schools. | Junya Nakanishi, Jun Baba, Hiroshi Ishiguro |
| 2022 | HRI | Costume vs. Wizard of Oz vs. Telepresence: How Social Presence Forms of Tele-operated Robots Influence Customer Behavior. | Sichao Song, Jun Baba, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2022 | HRI | Can an Empathetic Teleoperated Robot Be a Working Mate that Supports Operator's Mentality? | Tomomi Takahashi, Sichao Song, Jun Baba, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2022 | HRI | 3D Head-Position Prediction in First-Person View by Considering Head Pose for Human-Robot EyeContact. | Yuki Tamaru, Yasunori Ozaki, Yuki Okafuji, Junya Nakanishi, Yuichiro Yoshikawa, Jun Baba |
| 2022 | IROS | Service Robots in a Bakery Shop: A Field Study. | Sichao Song, Jun Baba, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2022 | RO-MAN | Instructive Interaction for Redirection of Customer Attention from Robot to Service. | Jun Baba, Sichao Song, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2021 | CHI | Teleoperated Robot Sells Toothbrush in a Shopping Mall: A Field Study. | Sichao Song, Jun Baba, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2021 | HAI | The Effectiveness of Self-Recommending Agents in Advancing Purchase Behavior Steps in Retail Marketing. | Takuya Iwamoto, Jun Baba, Kotaro Nishi, Taishi Unokuchi, Daisuke Endo, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2021 | HAI | Cyberbullying Mitigation by a Proxy Persuasion of a Chat Member Hijacked by a Chatbot. | Tomoyuki Ueda, Junya Nakanishi, Itaru Kuramoto, Jun Baba, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2021 | IROS | Persuasion Strategies for Social Robot to Keep Humans Accepting Daily Different Recommendations. | Yuki Okafuji, Jun Baba, Junya Nakanishi, Joichiro Amada, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2021 | RO-MAN | Behavioral Changes in Passersby by Expanding Embodiment of a Calling Robot. | Joichiro Amada, Yuki Okafuji, Takahiro Wada, Jun Baba, Junya Nakanishi, Yuichiro Yoshikawa |
| 2021 | RO-MAN | Exploring Possibilities of Social Robot's Interactive Services in the Case of a Hotel Room. | Junya Nakanishi, Tomohisa Hazama, Jun Baba, Sichao Song, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2021 | RO-MAN | POP Cart: Product Recommendation System by an Agent on a Shopping Cart. | Ryosuke Takada, Kenya Hoshimure, Takuya Iwamoto, Jun Baba |
| 2020 | CHI | Teleoperated Robot Acting Autonomous for Better Customer Satisfaction. | Jun Baba, Sichao Song, Junya Nakanishi, Itaru Kuramoto, Kohei Ogawa, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2020 | CHI | Mind The Voice!: Effect of Robot Voice Pitch, Robot Voice Gender, and User Gender on User Perception of Teleoperated Robots. | Sichao Song, Jun Baba, Junya Nakanishi, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2020 | HRI | Please Listen to Me: How to Make Passersby Stop by a Humanoid Robot in a Shopping Mall. | Yuki Okafuji, Yasunori Ozaki, Jun Baba, Asano Kitahara, Junya Nakanishi, Kohei Ogawa, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2020 | IROS | Smart Speaker vs. Social Robot in a Case of Hotel Room. | Junya Nakanishi, Jun Baba, Itaru Kuramoto, Kohei Ogawa, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2019 | HAI | How to Enhance Social Robots' Heartwarming Interaction in Service Encounters. | Junya Nakanishi, Jun Baba, Itaru Kuramoto |
| 2019 | HRI | Face-to-Face Contact Method for Humanoid Robots Using Face Position Prediction. | Yuki Okafuji, Jun Baba, Junya Nakanishi |
| 2019 | OZCHI | Soliloquising Social Robot in a Hotel Room. | Junya Nakanishi, Itaru Kuramoto, Jun Baba, Kohei Ogawa, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2018 | HAI | Conversational Agents to Suppress Customer Anger in Text-based Customer-support Conversations. | Itaru Kuramoto, Jun Baba, Kohei Ogawa, Yuichiro Yoshikawa, Takayuki Kawabata, Hiroshi Ishiguro |
| 2018 | HAI | Can a Humanoid Robot Engage in Heartwarming Interaction Service at a Hotel? | Junya Nakanishi, Itaru Kuramoto, Jun Baba, Kohei Ogawa, Yuichiro Yoshikawa, Hiroshi Ishiguro |
| 2018 | IJCAI | Optimal Bidding Strategy for Brand Advertising. | Takanori Maehara, Atsuhiro Narita, Jun Baba, Takayuki Kawabata |