| 2005 | Exploring the Presence and Exploitation of E-Relationship Marketing by UK Based Multi-unit Hotel Brands. | Mohamed Essawy |
| 2005 | Shaping Technological Outcomes: Website Development in Four Regional Tourism Organisations. | Bill Doolin |
| 2005 | Using Concept Maps to Examine Business Models and Drivers of Competitive Advantage for Travel eMediaries. | Roberto Daniele, Andrew J. Frew |
| 2005 | Analysis of Perceived Quality of Information Resources and A Priori Web Usage at the Sydney Visitor Information Centre. | John D'Ambra, Nina Mistilis |
| 2005 | Persuasion Effectiveness of Alternative Types of Internet Advertising for Hotels: A Cross-Cultural Study. | Evangelos Christou, Panagiotis Kassianidis |
| 2005 | Promotional Pricing in the Electronic Commerce of Holiday Packages: A Model of Purchase Behavior. | Evangelos Christou |
| 2005 | Privacy Concerns and Purchase of Travel Product Online. | Mark R. Brown, Udo Gottlieb, Rose Muchira |
| 2005 | Building Trust and Identity on the Web - New IT Transaction Platforms to Overcome Psychological Barriers to Rent. | Thomas Bieger, Pietro Beritelli, Robert Weinert, Andreas Wittmer |
| 2005 | Information Behaviour of the VFR market: The Case of Switzerland. | Thomas Bieger, Pietro Beritelli, Christian Laesser |
| 2005 | CBR Nave Interaction in a Web-Based System for Tourism. | Claudia Berruquier, Enrico Blanzieri, Alessandro Ebranati |
| 2005 | Case Study of the Successful Strategic Transformation of a "Bricks-and-Mortar" Travel Agency into a "Clicks-and- Mortar" Business -Lessons Learned from a Small, Independent Travel Agency in Canada. | Franois Bdard |
| 2005 | A Framework for Mapping and Evaluating Business Process Costs in the Tourism Industry Supply Chain. | Philip Alford |
| 2005 | NOMENCLATOR- Innovative Multilingual Environment for Collaborative Applications for Tourists and Cultural Organizations. | Marina Abad, Aurkene Sorzabal, Mara Teresa Linaza |
| 2004 | An Experimental Usability Test for different Destination Recommender Systems. | Andreas H. Zins, Ulrike Bauernfeind, Fabio Del Missier, Adriano Venturini, Hildegard Rumetshofer |
| 2004 | Prototype Testing for a Destination Recommender System: Steps, Procedures and Implications. | Andreas H. Zins, Ulrike Bauernfeind, Fabio Del Missier, Nicole Mitsche, Francesco Ricci, Hildegard Rumetshofer, Erwin Schaumlechner |
| 2004 | An Automatically Generated Portal Site of Official Accommodation Websites. | Masahito Yamamoto, Kohichiro Takagi, Masashi Nakatsugawa, Hidenori Kawamura, Azuma Ohuchi |
| 2004 | Distribution Channels in Greek Ferry Services: An Investigation of Customers' Preferences and Managers' Perceptions. | Marika Vasilatou, Panos Louvieris |
| 2004 | Location-Based Mobile Services and Privacy : Controlling Access to Location Information. | Ingvar Tjstheim, Bjorn Nordlund, Jorn Inge Vestgaarden |
| 2004 | Benefits Evaluation of ICT Investments in International Hotel Chains: An ICT Benefits Scorecard Approach. | Hsueh Chun Tang, Panos Louvieris |
| 2004 | Using Interactive Maps as Tourism Information Source: The Case of DESTOUR. | Valeria Tallinucci, Anita Zehrer, Harald Pechlaner |
| 2004 | 3D Intervisibility: The Key to Taking the Wondering out of Wandering. | Neil Stuart, Fraser MacLeod |
| 2004 | A Frame-based Knowledge Management Tool for Hospitality Front Desks. | Thomas Steiner, Bernhard Britsch, Louis Bourguinet |
| 2004 | The Impact of Users' Cultural Characteristics on E-Service Quality: Implications for Globalising Tourism and Hospitality Websites. | Marianna Sigala, Odysseas Sakellaridis |
| 2004 | Designing Experiential Websites in Tourism and Hospitality: A Customer-Centric Value Approach. | Marianna Sigala |
| 2004 | Adaptive Responses by Australian Travel Agents to Disintermediation: The WebMAIL Information Network. | Pramod Sharma, Dean Carson |