| 2003 | Heterogeneous Market Research Information in Tourism - Implementing Meta-Analytical Harmonization Procedures in a Visitor Survey Database. | David M. Wagner, Karl Wber |
| 2003 | Tourism Destination Analysis & Planning: An IT Application. | Chris Vasiliadis, George J. Siomkos, Adam P. Vrechopoulos |
| 2003 | Travelers and Location-information in the Mobile Environment - Consumer Attitudes and a Prototype of a Service for Early Adopters of Mobile Internet. | Ingvar Tjstheim, Bjorn Nordlund, Joachim Lous, Kristin Skeide Fuglerud |
| 2003 | E-commerce Approach for Supporting Trading Alliances. | Pierre F. Tiako |
| 2003 | Service Quality of Application Service Providers: Perspectives from the Greek Tourism & Hospitality Sector. | Marianna Sigala |
| 2003 | Evaluating the Electronic Market Hypothesis in the Airline Distribution Chain. | Marianna Sigala |
| 2003 | Use of Interactive Television Promotional Tools as Information Sources in Long-Haul Travel. | Anika Schweda, Duane Varan |
| 2003 | Location-based Mobile Tourist Services - First User Experiences. | Barbara Schmidt-Belz, Heimo Laamanen, Stefan Poslad, Alexander Zipf |
| 2003 | Individual Information Presentation based on Cognitive Styles for Tourism Information Systems. | Hildegard Rumetshofer, Franz Phretmair, Wolfram W |
| 2003 | Networking for Small Island Destinations - The Case of Elba. | Harald Pechlaner, Valeria Tallinucci, Dagmar Abfalter, Hubert Rienzner |
| 2003 | Travel Information Search on the Internet: A Preliminary Analysis. | Bing Pan, Daniel R. Fesenmaier |
| 2003 | Electronic Travel Markets: Elusive Effects on Consumer Behavior. | Anssi rni, Stefan Klein |
| 2003 | Privacy and the Online Hotel Customer: An Analysis of the Use of Fair Information Practices by International Hotel Companies. | Peter O'Connor |
| 2003 | ICT Adoption and Use in New Zealand's Small and Medium Tourism Enterprises: A Cross Sectoral Perspective. | Carolyn Nodder, David Mason, Jovo Ateljevic, Simon Milne |
| 2003 | An Investigation into how Data collected by Destination Websites are Utilised as a Direct Marketing Tool. | Hilary C. Murphy |
| 2003 | Entrepreneurial Networks in Italian eTourism. | Elisa Molinaroli, Dimitrios Buhalis |
| 2003 | Harmonise - Towards Interoperability in the Tourism Domain. | Michele Missikoff, Hannes Werthner, Wolfram Hpken, Mirella Dell'Erba, Oliver Fodor, Anna Formica, Francesco Taglino |
| 2003 | Measuring Customer Satisfaction with Online Travel. | Juline E. Mills, Alastair Maclean Morrison |
| 2003 | Services on the Move: Towards P2P-Enabled Semantic Web Services. | Alexander Maedche, Steffen Staab |
| 2003 | ICTs & Internet Adoption in China's Tourism Industry. | Jennifer Xiaoqiu Ma, Dimitrios Buhalis, Haiyan Song |
| 2003 | An Investigation into the Current Status of Corporate Travel Management in South Africa and the Use of Online and Wireless Technologies by Corporate Travellers. | Berendien Lubbe |
| 2003 | Holiday Scheduling for City Visitors. | Beatriz Lpez |
| 2003 | E-Mail Customer Service by Upscale International Hotels. | Richard Leuenberger, Roland Schegg, Jamie Murphy |
| 2003 | Intelligent Information Interactions for Tourism Destinations. | Fotis G. Kazasis, George Anestis, Nektarios Moumoutzis, Stavros Christodoulakis |
| 2003 | Technology Enabled Distribution of Hotels: An Investigation of the Hotel Sector in Athens, Greece. | Konstantina Kaldis, Raymond Boccorh, Dimitrios Buhalis |