| 2003 | E-ticketing Service Development in the Taiwanese Airline Market. | Li-Jen Jessica Hwang, Jan Powell-Perry, Ching-Ying Crystal Lai |
| 2003 | Modeling and Comparing Internet Marketing: A Study of Mainland China Based and Hong Kong Based Hotel Websites. | Truman Huang, Rob Law |
| 2003 | A Versatile Context Management Middleware for Mobile Web-based Information Systems. | Martin Hitz, Stefan Plattner |
| 2003 | Experience-based Internet Marketing: An Exploratory Study of Sensory Experiences Associated with Pleasure Travel to the Midwest United States. | Ulrike Gretzel, Daniel R. Fesenmaier |
| 2003 | Use of the Internet by 'silver surfers' for Travel and Tourism Information Use and Decision-making: A Conceptual Review and Discussion of Findings. | Alice Graeupl, Scott McCabe |
| 2003 | Hotel (and) School: Integrating Hospitality Information Technology into a Live Learning Environment. | Robert Govers, Floor Bleeker |
| 2003 | Beyond the Trip Planning Problem for Effective Computer-Assisted Customization of Sightseeing Tours. | Jean-Marc Godart |
| 2003 | Third-Generation Mobile Services and the Needs of mTravellers. | Riyam Ghandour, Dimitrios Buhalis |
| 2003 | Travel Agents in the 'Information Age': New Zealand Experiences of Disintermediation. | Vladimir Garkavenko, Hamish Bremner, Simon Milne |
| 2003 | Multimedia Geoinformation in Rural Areas with Eco- Tourism: the ReGeo-System. | Iris Frech, Barbara Koch |
| 2003 | Defining Internet Marketing Strategies for Alpine Tourist Destinations. Lessons from an Empirical Research Study of the Dolomites Area. | Mariangela Franch, Umberto Martini, Pierluigi Novi Inverardi |
| 2003 | DIETORECS: Travel Advisory for Multiple Decision Styles. | Daniel R. Fesenmaier, Francesco Ricci, Erwin Schaumlechner, Karl Wber, Cristiano Zanella |
| 2003 | Tourism Information Systems based on Trail Network Information. | Owen Eriksson, Leif Akerblom |
| 2003 | A Natural Language Query Interface for Tourism Information. | Michael Dittenbach, Dieter Merkl, Helmut Berger |
| 2003 | eTourism Developments in Greece. | Ourania Deimezi, Dimitrios Buhalis |
| 2003 | Italian Tourism Virtual Communities: Empirical Research and Model Building. | Magda Antonioli Corigliano, Rodolfo Baggio |
| 2003 | 3D Maps for Boat Tourists. | Volker Coors, Ove Gjesdal, Jan Rasmus Sulebak, Katri Lakso |
| 2003 | Destination Management Systems Utilisation in England. | Catherine Collins, Dimitrios Buhalis |
| 2003 | Formal Workflow Specification Applied to Hotel Management Information Systems. | Jos Luis Caro, Antonio Guevara, Andrs Aguayo, Sergio Glvez, Antonio Carrillo |
| 2003 | XSLT-based EDI Framework for Small and Medium-sized Tourism Enterprises. | Martin Blchl, Wolfram W |
| 2003 | Gaining Competitive Advantage for the Libyan Tourism Industry through E-marketing. | Said Al-Hasan, Mokhtar Jwaili, Brychan Thomas |
| 2002 | User-Adaptive Maps for Location-Based Services (LBS) for Tourism. | Alexander Zipf |
| 2002 | A Study of User Preferences for Attributes of the Hong Kong Disneyland Web Site. | Lily Yip, Rob Law |
| 2002 | Success Factors of European Hotel Web Sites. | Karl W. Wber, Arno Scharl, Martin Natter, Alfred Taudes |
| 2002 | Touch-Screen vs. Paper-and-Pencil vs. Face-to-Face Computer-Supported Rating of Services Compared to Conventional Customer Satisfaction Measurements. | Martin Weichbold, Reinhard Bachleitner |