| 2002 | Measuring the Needs of Virtual Community Members: An Empirical Study of an Online Travel Community. | Raymond Y. C. Wang, Daniel R. Fesenmaier |
| 2002 | The Internet in Competition with the Traditional Information Sources - A Study of Vacation Planning for Package vs. Non-Package Travel. | Ingvar Tjstheim |
| 2002 | Revenue Strategies for Internet Marketplace Providers in Tourism - Theory and Empirical Study. | Ren Robles Sy, Walter Schertler |
| 2002 | Use of Internet for Enhancing Tourism and Hospitality Education: Lessons from Europe. | Marianna Sigala, Evangelos Christou |
| 2002 | Investigating the ICT Productivity Paradox: Evidence from the UK Hotel Sector. | Marianna Sigala |
| 2002 | Promoting SMTE Migration to the Online Economy: Case Studies from Australia. | Pramod Sharma, Dean Carson |
| 2002 | Intelligent Brokering of Tourism Services for Mobile Users. | Barbara Schmidt-Belz, Milla Makelainen, Achim Nick, Stefan Poslad |
| 2002 | Using a Virtual Learning Environment (VLE) to Support Large Groups in an Undergraduate Tourism Programme. | Jan Powell-Perry, Panos Louvieris |
| 2002 | The Use of Internet Sites by Smaller Companies in the Leisure Industry in the Netherlands. | G. John van der Pijl |
| 2002 | Small and Medium Sized Enterprises Alliance through Research in Tourism (SMART-UP). | Mike Peters, Klaus Weiermair, Josef Withalm |
| 2002 | Response Attitudes and Behavior of Hotel Industry to Electronic Info Requests. | Harald Pechlaner, Hubert Rienzner, Kurt Matzler, Linda Osti |
| 2002 | Effective Product Bundling with Destination Card Systems - The Case of the TirolCard. | Harald Pechlaner, Dagmar Abfalter |
| 2002 | Hosted Application Provision for Small and Medium Sized Tourism Enterprises: Are We Ready for This? | Alexandros Paraskevas, Dimitrios Buhalis |
| 2002 | Semantics of Online Tourism and Travel Information Search on the Internet: A Preliminary Study. | Bing Pan, Daniel R. Fesenmaier |
| 2002 | Advanced Query Mechanisms in Tourism Information Systems. | Jrgen Palkoska, Franz Phretmair, A Min Tjoa, Roland R. Wagner, Wolfram W |
| 2002 | Mobile Multimedia Services for Tourism. | Britta Oertel, Karlheinz Steinmller, Matthias Kuom |
| 2002 | Benchmarking Information and Communication Applications for the Purpose of Marketing and Sales in the Tourism Sector. | Britta Oertel, Thomas Feil, Sie Liong Thio |
| 2002 | An Analysis of the Online Pricing Strategies of the International Hotel Chains. | Peter O'Connor |
| 2002 | Reduction of Perceived Risk through On-line Value-Added Services Offered on Tourism Businesses Web-sites. | Herbjrn Nysveen, Maria Lexhagen |
| 2002 | Where Are We Now? An Initial Analysis of Web-based Marketing Issues Affecting Travel and Tourism. | Alastair Maclean Morrison, Juline E. Mills, Suttichai Chuvessiriporn, Joseph A. Ismail |
| 2002 | Conceptualization of a Global Trip Planning Recommender System for Tourism Recommender Systems. | Nicole Mitsche |
| 2002 | Hotel IT Innovation: Creating Customer Value through a Customer Information System. | Valeria Minghetti, Paolo Di Lucia Coletti |
| 2002 | Cyber Crimes and the Travel and Tourism Consumer. | Juline E. Mills, Joseph A. Ismail, William B. Werner, Karen Hackshaw |
| 2002 | From Individual Tourism Organizations to a Single Virtual Tourism Organization for Destination Management. | A. La Micela, Pierluigi Roberti, Gianni Jacucci |
| 2002 | Applying Semantic Web Technologies for Tourism Information Systems. | Alexander Maedche, Steffen Staab |