| 2010 | Comparing a video projector and an inter-PC screen broadcasting system in a computer laboratory. | Takashi Yamanoue, Koichi Shimozono, Kentaro Oda |
| 2010 | Needs assessment and design of course management system (CMS) using open and community source frameworks in post-secondary institutions. | Gary K. W. Wong, Winn W. Y. Chow, Kirk H. M. Wong, Sam K. K. Chow, Justin C. H. Lam, Ho-Yin Cheung |
| 2010 | Empowering students to create work schedules that work. | Austin Whisnant, M. Jean Childress |
| 2010 | All hands on deck: a new approach to staff development. | Kelly Wainwright, Miranda Carney-Morris, Elizabeth Anne Young |
| 2010 | Technology and student services expo: creating a collaborative "one-stop-shop" for incoming students and parents during freshman orientation. | Jason Wagner |
| 2010 | Online training @ duke: technology training - anytime, anywhere. | Christine L. Vucinich |
| 2010 | Using new media to improve self-help for clients and staff. | Brent James Voyer, Clayton Walter Crane |
| 2010 | Online faculty qualifications assurance system. | David C. Tobelman |
| 2010 | What is cyberinfrastructure. | Craig A. Stewart, Stephen C. Simms, Beth Plale, Matthew R. Link, David Y. Hancock, Geoffrey C. Fox |
| 2010 | Keeping the pirates at bay-lor: waves of blackberry, sailing through mac support, and navigating the filemaker seas. | Lisa Steed, Michelle Toon, Karla Nelson |
| 2010 | Rolling out a department service to all of campus: do's and don'ts. | Doug Simpson |
| 2010 | Managing professional and personal sensitive information. | Jason Rakers |
| 2010 | Web 2.0 in blackboard learn: mind the template. | Amy R. Plott |
| 2010 | Reliable management of dual-boot labs using radmind. | Tony Palomino |
| 2010 | Better ways to handle customer support phone calls. | Lloyd W. Painter |
| 2010 | Print centers: navigating the sea of ink. | Karl V. Owens, Alex Nagorski, Scott Myers, John Wezeman, Rob Pettigrew |
| 2010 | All in the family: creating a family of IT sites. | Michelle Osterholm, Chris Siems, Ethel Vaught |
| 2010 | Development of an e-learning back-end system for code assessment in elementary programming practice. | Atsushi Nunome, Hiroaki Hirata, Masayuki Fukuzawa, Kiyoshi Shibayama |
| 2010 | Supporting clickers on campus and the faculty who use them. | Trevor M. Murphy, Kathy Fletcher, Amy Haston |
| 2010 | Low overhead high yield integrated surveys. | Ashirul Mubin, Zuqun Luo |
| 2010 | Managing from the middle: a gift and a curse! | Karen J. McRitchie |
| 2010 | Mentoring, a program for training new IT staff. | Karen J. McRitchie |
| 2010 | From "teaching technologies" to "teaching innovation": a conference changes with the times. | Deborah Mateik |
| 2010 | KIT's campus computer system by virtual machine technology and integrated identity service. | Hideo Masuda, Kazuyoshi Murata, Yu Shibuya, Koichiro Wakasugi, Yasuaki Kuroe |
| 2010 | Building important relationships. | Kathy Lyons, Phil Reiter |