| 2009 | Instructional technology outreach and metrics: building a bridge. | Trevor M. Murphy |
| 2009 | Web Based Computer Lab Imaging with Grimiore. | Josh A. Meek, Michael K. Bradshaw |
| 2009 | Technology consultants: a successful generation of student staff. | Karen J. McRitchie |
| 2009 | Analyzing usage in a large coursecasting service: issues & strategies. | Owen G. McGrath |
| 2009 | The evolution of a flexible classroom. | Beth McCullough |
| 2009 | Low TCO and high-speed network infrastructure with virtual technology. | Hideo Masuda, Kazuyoshi Murata, Yu Shibuya |
| 2009 | Developing a service catalog for higher education information technology services. | Andrew H. Lyons |
| 2009 | Pump up the jam!: tips and tricks to motivate you and your staff. | Kathy Lyons |
| 2009 | After the class: informal training support through the Penn State technology training community. | Christopher Lucas, Heather Huntsinger |
| 2009 | Teaching with information and communication technologies: preliminary results of a large scale survey. | Serge Linckels, Yves Kreis, Robert A. P. Reuter, Carole Dording, Claude Weber, Christoph Meinel |
| 2009 | Non-technical keys to keeping your personally identifiable information PII risk mitigation project on track. | Ken Layng |
| 2009 | The many benefits of cultivating a community among IT staff. | Ken Layng |
| 2009 | Sustaining a student program through collaboration and communication. | Lynda S. LaRoche |
| 2009 | Reduce pressure on students and it services via software-vendor programs and hosting. | Janet L. Kourik, Jiangping Wang |
| 2009 | Seven steps to a better desk side manner. | William C. Klein |
| 2009 | Student consultant achievement program for training and performance management. | Dave Kell |
| 2009 | Status of a digital life and learning program. | Kenneth Janz, Ken Graetz |
| 2009 | Greening your computing technology, the near and far perspectives. | Dan R. Herrick, Mark R. Ritschard |
| 2009 | Google this!: using Google apps for collaboration and productivity. | Dan R. Herrick |
| 2009 | Classrooms in the cloud: Adobe Connect Pro in the Penn State learning community. | Mark Heckel |
| 2009 | Distribution to multiple platforms based on one video lecture archive. | Andreas Gro, Bert Baumann, Justus Bross, Christoph Meinel |
| 2009 | RDF, Jena, SparQL and the 'Semantic Web'. | Michael Grobe |
| 2009 | Experience with the educational ICT environment in Kyushu University. | Naomi Fujimura, Hitoshi Inoue, Satoshi Hashikura |
| 2009 | Desktop data management and security. | Gale D. Fritsche |
| 2009 | Adobe Presenter, Microsoft PowerPoint, and Blackboard Vista: tools that work together for creating and presenting online instructional content. | Kathryn Fletcher |