| 2006 | Architecting change from the inside out. | Alison Cruess |
| 2006 | Putting out the fire before it starts: proactive technology support. | Keelan Cleary, Melissa E. Rycroft |
| 2006 | Retake control of your classroom technology. | Michael D. Ciocco, Neil Toporski, Kenur Talsania |
| 2006 | Network based storage: getting students to actually use it. | Allan Chen |
| 2006 | Duck, duck, goose -- no need to run from quality control. | Janiele Buckner, Nathan Carpenter, Kate Ower |
| 2006 | Facilitating innovative faculty projects: an information technology perspective. | Paul Brown, Kenneth Janz |
| 2006 | Expanding technology access. | Tammy Browning, Kristina A. Cunningham |
| 2006 | How'd they do that: modified instructional system. | George Bradford, Horace Brown |
| 2006 | Reactive to proactive support: a corn dance. | Michael Blanco, Kay White |
| 2006 | Beyond simple e-mail: upgrading an entire campus to enterprise e-mail and calendaring with groupwise. | Betsy Black, E. Axel Larsson |
| 2006 | What trainers can learn from consulting. | Alan Bilansky |
| 2006 | A recharge model for end user computing support: yes! people pay us to fix their computers. | Michelle Bautista, Bryan Lee |
| 2006 | Bridging the student support gap. | Gerald Bailey, Jamie Piperberg, Bud Hiller |
| 2006 | Just fix it: IT support for students. | Kevin J. Bailey |
| 2006 | Automated podcasting solution expands the boundaries of the classroom. | David Aldrich, Bradley Bell, Tim Batzel |
| 2005 | I.T.'s not your parents' library: no box required. | Mike Yohe, Rick AmRhein |
| 2005 | Digital video clips covering computer ethics in higher education. | Takashi Yamanoue, Michio Nakanishi, Atsushi Nakamura, Izumi Fuse, Ikuya Murata, Shozo Fukada, Takahiro Tagawa, Tatsumi Takeo, Shigeto Okabe, Tsuneo Yamada |
| 2005 | Advanced technologies studios. | Karalee Woody, Brandon Koeller, Damien Koemans |
| 2005 | Projectors, laptops, and remotes, oh my!: taming the lions and tigers and bears of classroom technology-the UWF model. | Michael White, Jim Matson |
| 2005 | Using a database-driven website to track sensitive data use. | Kate Webster, David Dyar |
| 2005 | ResNet management: Wayne State University's experience supporting cisco clean access agent. | Stephen Wassef, Rodrigo Reis, Dragan Lazin |
| 2005 | Learning organization principles & project management. | John S. Wasileski |
| 2005 | Reeling in new ideas for training student support consultants. | Janice Ward |
| 2005 | NUBB: a network usage-based billing system. | M. Scott Walters |
| 2005 | Providing students 24/7 virtual access and hands-on training using vmware GSX server. | Benjamin Villanueva, Brett Cook |