| 1998 | Going Out on a Limb: New Desk, New Faces, Now What? | Michael Quiner, Bruce Arnold, Rich Hinz, Keiko Pitter |
| 1998 | Introduction to Creating Online Courses. | Sheri L. Prupis |
| 1998 | Introducing Student Technology at IU (STIU) to Incoming Students. | Rita Pavolka, Karen Miller |
| 1998 | Exchange Your Outlook - A University Migration or: "the outlook's so bright, I gotta wear shades?". | Michael Murray, Michael Quiner, Michael Critchfield |
| 1998 | UF's Student Computer Requirement - After the First Wave. | Frances C. McDonell |
| 1998 | A Holistic Approach to Web Training. | Deborah Mateik, Lida L. Larsen |
| 1998 | Seamless Integration of Client Server Applications - Conclusion or How Many SIGUCCS Papers Can You Get From One Project? | Jerry Martin |
| 1998 | The Tool Belt: Many Tools, One Interface. | Mike MacKenzie, Dennis McWhirter |
| 1998 | Nightmare on Webstreet. | Lida L. Larsen, David J. Henry |
| 1998 | How We Survived the Tantrums and Stopped the Kicking and Screaming. | Kathy Kirchner, Sana Zeidan, Jerry Jones |
| 1998 | Coalescing the Campus Cultures of Two Education Technology Programs. | Diane Louise Jung |
| 1998 | Central Computing Organization, Distributed Computing Support. | Christopher F. Jones |
| 1998 | Implementation of a Dynamic Web Database: Interface Using Cold Fusion. | Gary Hutchinson, Greg R. Baur, Darleen V. Pigford |
| 1998 | The Squeaky Clean Computer Lab: How to Maintain your MACs and PCs as Well as Your Sanity! | David L. R. Houston |
| 1998 | Knowledge Bases: How to Build a Virtual Helpdesk (and why, and how much). | Dawn E. Hewitt, Jonathan Bolte |
| 1998 | What's So Great about Indiana University's Knowledge Base? | Dawn E. Hewitt |
| 1998 | Library/Computing Center Mergers: The Shape of the Future, or an Evil Fad? | Bernard Hecker, John E. Bucher, Timothy J. Foley, David Lewis, John Supra, Carolyn Walters |
| 1998 | The ResNet Obstacle Course. | Kathleen A. Hausmann |
| 1998 | IT Training for Students, Who Needs It? | Penny Haselwander |
| 1998 | Developing a Competency-based Performance Management System. | Judy Hart |
| 1998 | A Student-run Helpdesk at Cornell University - Does it Work? | Lisa Gregory-Mix |
| 1998 | A Return to Training. | Vanessa Taphouse Fuson, James E. Freeman |
| 1998 | Using the Technology You Support - Automating the Help Desk. | Robert E. Diem |
| 1998 | Using the University Databases in Help Desk Operations. | Linda Adams DeBula |
| 1998 | When Students Ask, "What's in it for me?": Answer, "a career!". | Joyce E. Davidson |