| 1999 | Of Teams and White Papers: Do Working Groups Work? | Jim Bostick |
| 1999 | Maintaining Pedagogy while Implementing New Technology: The ICONS Project. | Elizabeth L. Blake, Rosamaria S. Morales |
| 1999 | Overhauling trouble ticket categories (poster session). | Kevin M. Balogh |
| 1999 | Daniel R. Jay, Crime and Punishment in Cyberspace: Dealing with Law Enforcement and the Courts. | Harvey Axlerod |
| 1999 | Interviewing Teams or How to Hire the Perfect Boss. | Jayne Ashworth |
| 1999 | DocShare: A Collaboration that Works - And Saves Work. | Valerie Archambeau, Johanna Turner Colgrove, Keiko Pitter, Marion Smith |
| 1999 | Reducing The Budget on State of the Art Computing. | Cary B. Abend |
| 1998 | Teaching Teachers to Teach On-line. | Robert J. Tucker, John R. Cordani |
| 1998 | Providing a Centralized File Sharing Eesource at Bucknell University. | Peter J. Templin Jr. |
| 1998 | The Road to Integration: Efforts to Combine Computing, Libraries & Telecommunications. | John R. Supra Jr., Melissa A. Wong, Timothy J. Foley |
| 1998 | Building Community in the IT Workplace: Dispelling Myths, Encouraging Openness, and Telling the Truth. | Ann Stunden |
| 1998 | Targeted Training: Hitting the Bull's Eye. | Kimberly M. Strollo |
| 1998 | What?: You Mean the Whole World Doesn't Read and Write in English Only? | Rae D'Orazio Stabosz |
| 1998 | Using Cross-Divisional Projects to Deliver a Whole Product. | Laura Sprung |
| 1998 | Building Bridges to the Majority: Discipline-Oriented Faculty Support. | Jamie L. Spriggs, David Consiglio |
| 1998 | TNT (time 'N training)=Dynamite Student Employees. | Jim Spriggle, Karen Kniss, Cindy Ray |
| 1998 | Home Page in a Hurry. | Jim Spriggle |
| 1998 | A Seven-Step Model for Achieving Year 2000 Compliance. | Jeffrey Sponaugle |
| 1998 | Shared Responsibility: An Approach to Productive LAN Management. | Kay Sommers, Jane Hesler |
| 1998 | Teaching Teachers to Teach with Technology While Encouraging Students to Look Forward to College: A Case Study of Learner-centered Training. | Carol L. Smith, Carl Singer |
| 1998 | Ball State University Faculty/Staff Minicourse Registration Project. | Julie Smith, Linda Putman |
| 1998 | CETI: A Public/private Partnership - one year later. | Marion Smith |
| 1998 | The 1, 2, 3's of Helping Yourself: Search for Answers, Not for Documentation. | Annie Saunders |
| 1998 | IT News Providers: Messengers for the Next Millennium? | Chip Rondot |
| 1998 | Technology Replacement & Avoiding Obsolescence: is it possible? | Mark R. Ritschard |