| 1995 | Back to the future: implementing a distributed support environment. | Andrea Martin, Beth Shapiro, Vicky Dean |
| 1995 | Taking the show on the road: training in a distributed support environment. | Andrea Martin, Diane Butler |
| 1995 | Seamless integration of client server applications. | Jerry Martin |
| 1995 | Keeping it going: a progress report on the 2nd year of coast-to-coast consulting. | John H. Major, Judy H. Martin, Robert Minato, Andrea L. Mox, Marlene R. Pratto, Martie Skinner |
| 1995 | Department outreach: forging new links of communication and support. | Robin Lindley |
| 1995 | Managing information on-line: there are so many players you can't find the game boards or models for campus-wide information systems. | Lida L. Larsen, MaryJac M. Reed, Ken Han |
| 1995 | Build it and they will come: adaptive technology. | Dennis L. Kramer, Leah Boyle, Casey Tucker |
| 1995 | Round the clock user services: new concepts and experiences. | Mona M. Kaddah, Maha Elkoshairy |
| 1995 | EdCert: education certification for computing support professionals. | Diane Jung-Gribble |
| 1995 | Networking the networks. | Allan R. Jones |
| 1995 | Trying to stay ahead of the pack: developing and supporting a WWW-based campus-wide information system on a networked campus. | Lynne Jeffers |
| 1995 | Managing on-line help in a networked multi-platform environment. | Dee Irwin, Melanie A. Swain |
| 1995 | Improving customer support services: a total quality management approach. | Dean Hutchison |
| 1995 | Peoplenet: building the better network. | David L. R. Houston |
| 1995 | Departmentally administered, shared network services: a model of cooperation. | Andrew L. Hollander |
| 1995 | Transitioning from central to logical support. | Julia Holden, Marisa Johnson, Susan Mistretta |
| 1995 | Microcomputer network services come of age. | Wayne J. Hauber |
| 1995 | Service level agreements: keeping a rein on expectations. | Joy Hathaway |
| 1995 | Using continuing education programs to transfer campus Internet experience to the community. | Lloyd Hasche, Peter Kiewit |
| 1995 | The sailor master trainer training program. | Trudi Bellardo Hahn, Lida L. Larsen, Barbara Rush |
| 1995 | The growth of departmental computing: history, problems and prospects. | Stephen N. Graham |
| 1995 | Converting from paper to HTML. | Karen Susan Ford |
| 1995 | Providing Internet applications in a community college computer lab. | Jay Field |
| 1995 | Leveraging campus network capabilities at the desktop: helping users get real work done or how windows sockets & MACTCP changed my life. | Aaron B. Ezekiel |
| 1995 | The changing face of computing or changing the face of computing. | Joseph A. Duerstock |