| 1986 | Setting the directions of administrative computing at Lafayette College. | Stephanie Winson |
| 1986 | SIGS - a piece of the information puzzle. | Marjorie Windelberg |
| 1986 | Developing consulting techniques. | Marjorie Windelberg |
| 1986 | Supercomputer training and support - getting started in the right direction. | Bill Whitson |
| 1986 | Implementing a PC affiliate program. | Wendy Whiteley |
| 1986 | Networking at Michigan State University. | Lih-Er Wey |
| 1986 | Managing the student consultant. | Mark E. Westergaard |
| 1986 | The University of Waterloo computing project (abstract only). | Sandra Ward |
| 1986 | Help is but a phone call away... | James C. Sweeton, Jill Tuer, Christine Wendt |
| 1986 | The increasing demands of micro support. | David Stack, Neal Van Eck |
| 1986 | Using our technology to help ourselves (abstract only). | Andrew M. Smith |
| 1986 | Affordable and functional software for students. | Rida Scott, Marsha Snyder |
| 1986 | The role of software tools in providing user services to supercomputer users. | John Schofield |
| 1986 | Providing support for local area networking. | John F. Schar |
| 1986 | Is it live or is it Memorex? | Tory Sawyer, Randy Anderson, Gary McCuaig |
| 1986 | Desktop publishing: some considerations for user services. | Susan Jenkins Saari |
| 1986 | The microcomputer software library (abstract only): a proactive approach to the software distribution and support problem for user services. | Lisa Rogers |
| 1986 | A videodisc training system for academic computing services. | Jon T. Rickman, Phillip J. Heeler, Tracy Corl, Bruce Gehrlein, Scott Land |
| 1986 | Putting it all together - a newsletter workshop. | Pam Purcell |
| 1986 | Supervision via computer. | Marlene R. Pratto |
| 1986 | Office automation in the campus environment - the user services role. | Richard Nelson |
| 1986 | The role of user services in network design, implementation and support. | Richard Nelson |
| 1986 | A successful user services generated campus master plan. | James A. Muir |
| 1986 | Small colleges: Universal problems, creative solutions. | Cheryl Mills, Jody Ann Malsbury |
| 1986 | Developing a software core for computing centers (abstract only). | William E. Mihalo |