| 1986 | Prerequisites for a national network of university computers. | Gerard McCartney |
| 1986 | User education: a look at new technology. | Jerry Martin |
| 1986 | Why do students work for academic computing services? | John H. Major, Kevin Brusky, Patricia Eberhard, Kim Krattley |
| 1986 | The profession of user services. | John H. Major |
| 1986 | User services management: changing a breed or breeding a change? | Leila C. Lyons, Dorothy Ann Amsler |
| 1986 | The changing role of computer center user services (abstract only): supporting the traditional mainframe user and the personal computer user. | Les Lloyd |
| 1986 | Microcomputer usage support at McGill University (abstract only). | Marc LeClerc |
| 1986 | A case study in office automation training: UAB's student accounting services. | Jeb Lawson, Landy Manderson |
| 1986 | A modular approach to training. | Tammy Kraus |
| 1986 | Effective realization of Kermit's microcomputer potential. | Mark B. Johnson |
| 1986 | Facilitating microcomputer use through a software review library. | Mary Beth James |
| 1986 | The computer-related curriculum. | Kathy Hunter |
| 1986 | Getting out of the computing centre: where the students are. | Elaine M. Hockman, Ellen Hoffman, Marvin Parnes |
| 1986 | Computing literature: a guide to building information services in academic computer centers. | Darlene Myers Hilderbrandt |
| 1986 | Rationing computing resources in a university environment. | John L. Hershbine |
| 1986 | Selecting a statistical package for microcomputers on campus. | Donna Hamilton |
| 1986 | The document manager plan for technical documentation (abstract only). | Carolyn J. Hagen |
| 1986 | Microcomputer support in user services: responding to users' changing needs. | Thomas A. Gerace |
| 1986 | An effective way to hire technical staff. | Dianna Franklin |
| 1986 | To serve and to be seen to serve - how MACC addressed a problem. | Jane S. Fox |
| 1986 | The Workstation Resource Center at Temple University. | Susan Foster, Douglas Walton |
| 1986 | Supercomputer sevices at the NMFECC. | Kirby W. Fong, Barbara L. Herron, Carol G. Tull |
| 1986 | Developing and delivering hands-on training. | Marilyn Everingham, Bill Brown |
| 1986 | Electronic consulting. | Mark D. Eggers |
| 1986 | Videotex at Clemson. | Craig A. DeWitt |