| 1986 | Experiences in operating a university computer store and providing microcomputer services. | Diana E. D'Angelo, Susan M. Hazard |
| 1986 | Faculty support services: a transformer between user needs and a changing technology. | Rosann Webb Collins |
| 1986 | Setting the direction for administrative user services at the University of Kansas (a.k.a. The Information Center). | John E. Bucher, Chuck Nicholas |
| 1986 | Effective moderation of computer conferences - notes and suggestions. | Madge Grant Brochet |
| 1986 | Desktop publishing and newsletter design. | Steven Brehe |
| 1986 | Consulting at a distance: Helping users by phone and electronic mail. | Laura Bollettino, Laurie Burns |
| 1986 | The Administrative Information Center - two years later. | Cindy Benes, Laura Kim |
| 1986 | Considerations in beginning a program for computer based educational software development (abstract only). | Lynn Begley |
| 1986 | Dispelling computing center myths. | Richard W. Barone |
| 1986 | Rejuvinating a pulications group. | Margaret Baker |
| 1986 | Setting the direction for computer user groups: the City University of New York experience. | Joanne M. Badagliacco |
| 1986 | Starting a university microcomputer maintenance program. | Roger N. Addelson, Don M. Wee |
| 1985 | Handling microcomputers in the university environment. | Stan Yagi |
| 1985 | Microcomputers for faculty. | James H. Westmoreland |
| 1985 | Getting KERMIT to the users. | Nancy Walczak Trisko |
| 1985 | Developing instructional microcomputer laboratories for a university. | David J. Solomon, Susan M. Hazard |
| 1985 | Marketing the centrol computing facilities. | Susan Jenkins Saari, Gail Sheridan Peters |
| 1985 | Graphic design awareness in a computing environment. | Cathy Ozubko |
| 1985 | A strategy for word processing training. | Jeanne Marie Olexy |
| 1985 | Establishing a network control center. | Alan McCord, Catherine Cooper-Weidner |
| 1985 | An audiovisual orientation to academic computing services. | Leslie J. McCain |
| 1985 | Micro/mainframe communications - the transition stage. | Jerry Martin |
| 1985 | Interactive videodisk - a new look. | Jerry Martin |
| 1985 | Producing on orientation videotape. | Jerry Martin |
| 1985 | Pulling it all tegether: a well-designed user's manual. | John H. Major |