| 1985 | Licensing of microcomputer software. | Phyllis Kent |
| 1985 | Doe software: scientific and engineering software for sharing. | Paul L. Johnson |
| 1985 | Experiences with computer conferencing. | Richard Haller |
| 1985 | The Faculty Support: developing computer courses for the faculty at the University of Florida. | Mark P. Hale, Frances D. Cruse |
| 1985 | How to hatch a handbook: the development of the VM/CMS Handbook. | Richard Gordon |
| 1985 | The ABC's of customer support academic and business aspects of customer support: a perspective on marketing our services. | Linda Downing, Ellen M. Jacobson, Doug Chambers |
| 1985 | Inter-institutional user services. | Michael J. D'Amore |
| 1985 | Managing personal desktop computing at Argonne National laboratory. | Debbie W. Coultis, Marc A. Gallo |
| 1985 | Handling site-license agreements and public domain software architecture. | John D. Chovan |
| 1985 | Developing interactive videodisc programs. | John D. Chovan |
| 1985 | Hands-on microcomputer training. | Bill Brown, Marilyn Everingham |
| 1985 | Microcomputer software exchange at Michigan State University. | Beverly Fico Brown |
| 1985 | The unique advantages of the Macintosh. | Nancy O. Broadhead, John Gregory, Chris Pelkie, Sarah Main, Richard T. Close |
| 1985 | The demise of user services. | Fran Blake |
| 1985 | A "second-generation" microcomputer application curriculum. | Ronald L. Baker |
| 1984 | The information center: A unified approach to user services. | Joshua E. Yeidel, George W. Ball |
| 1984 | Development of the MIT microcomputer center. | Zita M. Wenzel |
| 1984 | Computing: Taking the first byte. | Anne Webster, Leila C. Lyons |
| 1984 | Personal work-stations at the University of Waterloo. | Sandra Ward |
| 1984 | How does a centralized computer center with a large mainframe adapt to the introduction of lots of micros? | Howard Strauss |
| 1984 | User services support levels for microcomputer hardware and software. | Alexandra Sprafka |
| 1984 | The multiplier effect of computing literacy on user services. | Lynda Sloan, Antony Halaris |
| 1984 | A microcomputer demonstration and evaluation lab. | Anthony Skrabak |
| 1984 | Computer literacy at Paine College. | Alice M. Simpkins |
| 1984 | Retooling the user support staff of the computer center towards a micro information center facility. | Bruce L. Rose, Claire K. Rossbach |