Wendy E. Mackay
Publication record assembled from the DBLP archive of ranked conferences.
Papers indexed
121
Venues
15
Active years
1988–2026
Best venue rank
A*
Where they publish
Papers
121 indexed papers, newest first.
| Year | Venue | Title | Authors |
|---|---|---|---|
| 2026 | CHI | "Figma Is a Big Black Box: " The Mismatch Between the Interface and Its Underlying Structure. | Carl Abou Saada Nujaim, Victoria MeiFeng Myot, Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2026 | CHI | DesignTrace: Exploring, Iterating and Tracking Design Alternatives with GenAI. | Xiaohan Peng, Debanjana Haldar, Wendy E. Mackay, Janin Koch |
| 2026 | CHI | Managing Medication Plans When Information Is Scattered: Clinicians' Strategies and Tools. | Anastasiya Zakreuskaya, Ignacio Avellino, Wendy E. Mackay |
| 2025 | CHI | Transforming Human-AI Collaboration using "Large Whatever Models" (LWMs). | Passant El Agroudy, Kaisa Vnnen, Jie Li, Antti Oulasvirta, Giulia Barbareschi, Agnes Grnerbl, Elizabeth F. Churchill, Wendy E. Mackay, Albrecht Schmidt, Paul Lukowicz |
| 2025 | CHI | "Should I choose a smaller model?': Understanding ML Model Selection and Its Impact on Sustainability. | Eya Ben Chaaben, Janin Koch, Wendy E. Mackay |
| 2025 | CHI | Interaction Substrates: Combining Power and Simplicity in Interactive Systems. | Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2025 | CHI | Comparative Structured Observation: A Mixed Qualitative Method for "Getting the Design Right". | Wendy E. Mackay, Joanna McGrenere |
| 2025 | CHI | FusAIn: Composing Generative AI Visual Prompts Using Pen-based Interaction. | Xiaohan Peng, Janin Koch, Wendy E. Mackay |
| 2024 | CHI | Transforming HCI Research Cycles using Generative AI and "Large Whatever Models" (LWMs). | Passant Elagroudy, Jie Li, Kaisa Vnnen, Paul Lukowicz, Hiroshi Ishii, Wendy E. Mackay, Elizabeth F. Churchill, Anicia Peters, Antti Oulasvirta, Rui Prada, Alexandra Diening, Giulia Barbareschi, Agnes Grnerbl, Midori Kawaguchi, Abdallah El Ali, Fiona Draxler, Robin Welsch, Albrecht Schmidt |
| 2024 | CHI | What Counts as 'Creative' Work? Articulating Four Epistemic Positions in Creativity-Oriented HCI Research. | Stacy Hsueh, Marianela Ciolfi Felice, Sarah Fdili Alaoui, Wendy E. Mackay |
| 2024 | CHI | VideoClipper: Rapid Prototyping with the "Editing-in-the-Camera" Method. | Wendy E. Mackay, Alexandre Battut, Germn Leiva, Michel Beaudouin-Lafon |
| 2024 | UIST | Parasitic or Symbiotic? Redefining our Relationship with Intelligent Systems. | Wendy E. Mackay |
| 2023 | CHI | Merging Control and Feedback to Reduce Mode Confusion in the Cockpit. | Romane Dubus, Anke M. Brock, Wendy E. Mackay |
| 2023 | CHI | DOIT: The Design of Interactive Things. Selected methods for quickly and effectively designing interactive systems from the user's perspective. | Wendy E. Mackay |
| 2023 | CHI | Integrating AI in Human-Human Collaborative Ideation. | Joongi Shin, Janin Koch, Andrs Lucero, Peter Dalsgaard, Wendy E. Mackay |
| 2023 | CHIRA | Creating Human-Computer Partnerships. | Wendy E. Mackay |
| 2023 | CHIRA | Creating StoryLines: Participatory Design with Power Grid Operators. | Wissal Sahel, Wendy E. Mackay, Antoine Marot |
| 2023 | UIST | Mirrorverse: Live Tailoring of Video Conferencing Interfaces. | Jens Emil Sloth Grnbk, Marcel Borowski, Eve E. Hoggan, Wendy E. Mackay, Michel Beaudouin-Lafon, Clemens Nylandsted Klokmose |
| 2022 | CHI | InContext: Futuring User-Experience Design Tools. | Anna Rose Lucy Carter, Miriam Sturdee, Alan John Dix, Dani Kalarikalayil Raju, Martha Aldridge, Eunice Ratna Sari, Wendy E. Mackay, Elizabeth F. Churchill |
| 2022 | CHI | Passages: Interacting with Text Across Documents. | Han L. Han, Junhang Yu, Raphael Bournet, Alexandre Ciorascu, Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2022 | CHI | Dance Transitions: What Forms of Technology Best Support Professional Dancers as They Learn New Movement Styles? | Elizabeth Walton, Wendy E. Mackay |
| 2022 | DIGRA | Play Arcs: Structuring Player Stories for CoDesign & Content Generation in Persistent Game Worlds. | Viktor Gustafsson, Benjamin Holme, Wendy E. Mackay |
| 2022 | IUI | Deep Learning Uncertainty in Machine Teaching. | To Sanchez, Baptiste Caramiaux, Pierre Thiel, Wendy E. Mackay |
| 2021 | CHI | SonicHoop: Using Interactive Sonification to Support Aerial Hoop Practices. | Wanyu Liu, Artem Dementyev, Diemo Schwarz, Emmanuel Flty, Wendy E. Mackay, Michel Beaudouin-Lafon, Frdric Bevilacqua |
| 2021 | CHI | Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging. | Carla F. Griggio, Arissa J. Sato, Wendy E. Mackay, Koji Yatani |
| 2021 | Interact | Artificial Intelligence for Humankind: A Panel on How to Create Truly Interactive and Human-Centered AI for the Benefit of Individuals and Society. | Albrecht Schmidt, Fosca Giannotti, Wendy E. Mackay, Ben Shneiderman, Kaisa Vnnen |
| 2020 | CHI | Textlets: Supporting Constraints and Consistency in Text Documents. | Han L. Han, Miguel A. Renom, Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2020 | CHI | Where Art Meets Technology: Integrating Tangible and Intelligent Tools in Creative Processes. | Janin Koch, Jennifer Pearson, Andrs Lucero, Miriam Sturdee, Wendy E. Mackay, Makayla Lewis, Simon Robinson |
| 2020 | FDG | Narrative Substrates: Reifying and Managing Emergent Narratives in Persistent Game Worlds. | Viktor Gustafsson, Benjamin Holme, Wendy E. Mackay |
| 2020 | UIST | UIST+CSCW: A Celebration of Systems Research in Collaborative and Social Computing. | Michael S. Bernstein, Irene Greif, Wendy E. Mackay, Hiroshi Ishii, Jonathan Grudin, Karrie Karahalios, Meredith Ringel Morris, Aniket Kittur, Jaime Teevan, Amy X. Zhang, Niloufar Salehi |
| 2019 | CHI | MojiBoard: Generating Parametric Emojis with Gesture Keyboards. | Jessalyn Alvina, Chengcheng Qu, Joanna McGrenere, Wendy E. Mackay |
| 2019 | CHI | Untitled record | Alexander Eiselmayer, Chat Wacharamanotham, Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2019 | CHI | Augmenting Couples' Communication with | Carla F. Griggio, Midas Nouwens, Joanna McGrenere, Wendy E. Mackay |
| 2019 | CHI | Understanding Kinaesthetic Creativity in Dance. | Stacy Hsueh, Sarah Fdili Alaoui, Wendy E. Mackay |
| 2019 | CHI | Rigor, Relevance and Impact: The Tensions and Trade-Offs Between Research in the Lab and in the Wild. | Can Liu, Hamed S. Alavi, Enrico Costanza, Shumin Zhai, Wendy E. Mackay, Wendy Moncur |
| 2019 | CHI | Interstices: Sustained Spatial Relationships between Hands and Surfaces Reveal Anticipated Action. | Andrew M. Webb, Hannah Fowler, Andruid Kerne, Galen Newman, Jun-Hyun Kim, Wendy E. Mackay |
| 2019 | UIST | Videostrates: Collaborative, Distributed and Programmable Video Manipulation. | Clemens Nylandsted Klokmose, Christian Remy, Janus Bager Kristensen, Rolf Bagge, Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2018 | CHI | Rethinking Interaction: From Instrumental Interaction to Human-Computer Partnerships. | Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2018 | CHI | Knotation: Exploring and Documenting Choreographic Processes. | Marianela Ciolfi Felice, Sarah Fdili Alaoui, Wendy E. Mackay |
| 2018 | CHI | BIGFile: Bayesian Information Gain for Fast File Retrieval. | Wanyu Liu, Olivier Rioul, Joanna McGrenere, Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2018 | UIST | Shape-Aware Material: Interactive Fabrication with ShapeMe. | Michael Wessely, Theophanis Tsandilas, Wendy E. Mackay |
| 2017 | CHI | CamRay: Camera Arrays Support Remote Collaboration on Wall-Sized Displays. | Ignacio Avellino, Cdric Fleury, Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2017 | CHI | Fieldward and Pathward: Dynamic Guides for Defining Your Own Gestures. | Joseph Malloch, Carla F. Griggio, Joanna McGrenere, Wendy E. Mackay |
| 2017 | CHI | Beyond Grids: Interactive Graphical Substrates to Structure Digital Layout. | Nolwenn Maudet, Ghita Jalal, Philip Tchernavskij, Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2017 | CHI | "WhatsApp is for family; Messenger is for friends": Communication Places in App Ecosystems. | Midas Nouwens, Carla F. Griggio, Wendy E. Mackay |
| 2017 | CHI | High Costs and Small Benefits: A Field Study of How Users Experience Operating System Upgrades. | Francesco Vitale, Joanna McGrenere, Aurlien Tabard, Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2017 | CSCW | Design Breakdowns: Designer-Developer Gaps in Representing and Interpreting Interactive Systems. | Nolwenn Maudet, Germn Leiva, Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2017 | UIST | CommandBoard: Creating a General-Purpose Command Gesture Input Space for Soft Keyboard. | Jessalyn Alvina, Carla F. Griggio, Xiaojun Bi, Wendy E. Mackay |
| 2016 | CHI | How Novices Sketch and Prototype Hand-Fabricated Objects. | Adrien Bousseau, Theophanis Tsandilas, Lora Oehlberg, Wendy E. Mackay |
| 2016 | CHI | Human-Centred Machine Learning. | Marco Gillies, Rebecca Fiebrink, Atau Tanaka, Jrmie Garcia, Frdric Bevilacqua, Alexis Hloir, Fabrizio Nunnari, Wendy E. Mackay, Saleema Amershi, Bongshin Lee, Nicolas D'Alessandro, Jolle Tilmanne, Todd Kulesza, Baptiste Caramiaux |
| 2016 | CHI | Music and HCI. | Simon Holland, Andrew P. McPherson, Wendy E. Mackay, Marcelo M. Wanderley, Michael D. Gurevich, Tom W. Mudd, Sile O'Modhrain, Katie L. Wilkie, Joseph Malloch, Jrmie Garcia, Andrew Johnston |
| 2016 | CSCW | Webstrates: demonstrating the potential of Shareable Dynamic Media. | Clemens Nylandsted Klokmose, James R. Eagan, Siemen Baader, Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2016 | UIST | Expressive Keyboards: Enriching Gesture-Typing on Mobile Devices. | Jessalyn Alvina, Joseph Malloch, Wendy E. Mackay |
| 2016 | UIST | Beyond Snapping: Persistent, Tweakable Alignment and Distribution with StickyLines. | Marianela Ciolfi Felice, Nolwenn Maudet, Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2016 | UIST | The UIST Video Browser: Creating Shareable Playlists of Video Previews. | Carla F. Griggio, Nam Giang, Germn Leiva, Wendy E. Mackay |
| 2016 | UIST | Stretchis: Fabricating Highly Stretchable User Interfaces. | Michael Wessely, Theophanis Tsandilas, Wendy E. Mackay |
| 2015 | CHI | Color Portraits: From Color Picking to Interacting with Color. | Ghita Jalal, Nolwenn Maudet, Wendy E. Mackay |
| 2015 | CHI | Patterns of Physical Design Remixing in Online Maker Communities. | Lora Oehlberg, Wesley Willett, Wendy E. Mackay |
| 2015 | UIST | Untitled record | Clemens Nylandsted Klokmose, James R. Eagan, Siemen Baader, Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2015 | TEI | Interactive Paper: A Whirlwind Tour of Tangible Computing from the Digital Desk to Music Composition. | Wendy E. Mackay |
| 2014 | CHI | Effects of display size and navigation type on a classification task. | Can Liu, Olivier Chapuis, Michel Beaudouin-Lafon, Eric Lecolinet, Wendy E. Mackay |
| 2014 | PST | Can apps play by the COPPA Rules? | Ilaria Liccardi, Monica Bulger, Harold Abelson, Daniel J. Weitzner, Wendy E. Mackay |
| 2013 | CHI | PaperTonnetz: supporting music composition with interactive paper. | Jrmie Garcia, Louis Bigo, Antoine Spicher, Wendy E. Mackay |
| 2013 | CHI | Visions and visioning in CHI: CHI 2013 special interest group meeting. | Aaron J. Quigley, Alan J. Dix, Wendy E. Mackay, Hiroshi Ishii, Jrgen Steimle |
| 2013 | CHI | The CHI 2013 interactive schedule. | Arvind Satyanarayan, Daniel Strazzulla, Clemens Nylandsted Klokmose, Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2013 | CHI | Body-centric design space for multi-surface interaction. | Julie Wagner, Mathieu Nancel, Sean Gustafson, Stphane Huot, Wendy E. Mackay |
| 2013 | CHI | Untitled record | Haoqi Zhang, Paul Andr, Lydia B. Chilton, Juho Kim, Steven P. Dow, Robert C. Miller, Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2013 | UIST | Cobi: a community-informed conference scheduling tool. | Juho Kim, Haoqi Zhang, Paul Andr, Lydia B. Chilton, Wendy E. Mackay, Michel Beaudouin-Lafon, Robert C. Miller, Steven P. Dow |
| 2012 | CHI | Reject me: peer review and SIGCHI. | Michael S. Bernstein, Dan Cosley, Carl DiSalvo, Sanjay Kairam, David R. Karger, Travis Kriplean, Cliff Lampe, Wendy E. Mackay, Loren G. Terveen, Jacob O. Wobbrock, Sarita Yardi |
| 2012 | CHI | Interactive paper substrates to support musical creation. | Jrmie Garcia, Theophanis Tsandilas, Carlos Agn, Wendy E. Mackay |
| 2012 | CHI | Evaluating the benefits of real-time feedback in mobile augmented reality with hand-held devices. | Can Liu, Stphane Huot, Jonathan Diehl, Wendy E. Mackay, Michel Beaudouin-Lafon |
| 2012 | CHI | BiTouch and BiPad: designing bimanual interaction for hand-held tablets. | Julie Wagner, Stphane Huot, Wendy E. Mackay |
| 2012 | CHI | RepliCHI SIG: from a panel to a new submission venue for replication. | Max L. Wilson, Wendy E. Mackay, Ed Huai-hsin Chi, Michael S. Bernstein, Jeffrey Nichols |
| 2011 | CHI | Ethics, logs and videotape: ethics in large scale user trials and user generated content. | Matthew Chalmers, Donald McMillan, Alistair Morrison, Henriette S. M. Cramer, Mattias Rost, Wendy E. Mackay |
| 2011 | CHI | Mid-air pan-and-zoom on wall-sized displays. | Mathieu Nancel, Julie Wagner, Emmanuel Pietriga, Olivier Chapuis, Wendy E. Mackay |
| 2011 | CHI | RepliCHI - CHI should be replicating and validating results more: discuss. | Max L. Wilson, Wendy E. Mackay, Ed H. Chi, Michael S. Bernstein, Daniel M. Russell, Harold W. Thimbleby |
| 2011 | Interact | Redundancy and Collaboration in Wikibooks. | Ilaria Liccardi, Olivier Chapuis, Ching-man Au Yeung, Wendy E. Mackay |
| 2011 | UIST | Cracking the cocoa nut: user interface programming at runtime. | James R. Eagan, Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2010 | AVI | Knotty gestures: subtle traces to support interactive use of paper. | Theophanis Tsandilas, Wendy E. Mackay |
| 2010 | CHI | Exploring sustainable design with reusable paper. | Julie Wagner, Wendy E. Mackay |
| 2009 | CHI | BubbleWrap: a textile-based electromagnetic haptic display. | Olivier Bau, Uros Petrevski, Wendy E. Mackay |
| 2009 | CHI | Sharing empty moments: design for remote couples. | Danielle M. Lottridge, Nicolas Masson, Wendy E. Mackay |
| 2009 | CHI | Interacting with temporal data. | Wendy E. Mackay, Max Van Kleek, Aurlien Tabard |
| 2009 | CHI | Mus | Theophanis Tsandilas, Catherine Letondal, Wendy E. Mackay |
| 2009 | HCI | WeMe: Seamless Active and Passive Liquid Communication. | Nicolas Masson, Wendy E. Mackay |
| 2008 | CSCW | From individual to collaborative: the evolution of prism, a hybrid laboratory notebook. | Aurlien Tabard, Wendy E. Mackay, Evelyn Eastmond |
| 2008 | UIST | OctoPocus: a dynamic guide for learning gesture-based command sets. | Olivier Bau, Wendy E. Mackay |
| 2007 | CHI | Touchstone: exploratory design of experiments. | Wendy E. Mackay, Caroline Appert, Michel Beaudouin-Lafon, Olivier Chapuis, Yangzhou Du, Jean-Daniel Fekete, Yves Guiard |
| 2007 | CHI | PageLinker: integrating contextual bookmarks within a browser. | Aurlien Tabard, Wendy E. Mackay, Nicolas Roussel, Catherine Letondal |
| 2007 | Interact | MarkerClock: A Communicating Augmented Clock for Elderly. | Yann Riche, Wendy E. Mackay |
| 2006 | CHI | Interacting with communication appliances: an evaluation of two computer vision-based selection techniques. | Jacob Eisenstein, Wendy E. Mackay |
| 2006 | CHI | Information visualization and interaction techniques for collaboration across multiple displays. | Lucia Terrenghi, Richard May, Patrick Baudisch, Wendy E. Mackay, Fabio Patern, James J. Thomas, Mark Billinghurst |
| 2006 | CHI | The state of tangible interfaces: projects, studies, and open issues. | Oren Zuckerman, Brygg Ullmer, Lars Erik Holmquist, Hiroshi Ishii, George W. Fitzmaurice, Yvonne Rogers, Wendy E. Mackay, Tom Rodden |
| 2005 | CHI | Awareness systems: known results, theory, concepts and future challenges. | Panos Markopoulos, Boris E. R. de Ruyter, Wendy E. Mackay |
| 2003 | CHI | Technology probes: inspiring design for and with families. | Hilary Browne Hutchinson, Wendy E. Mackay, Bo Westerlund, Benjamin B. Bederson, Allison Druin, Catherine Plaisant, Michel Beaudouin-Lafon, Stphane Conversy, Helen Evans, Heiko Hansen, Nicolas Roussel, Bjrn Eiderbck |
| 2002 | AVI | Which interaction technique works when?: floating palettes, marking menus and toolglasses support different task strategies. | Wendy E. Mackay |
| 2002 | UIST | The missing link: augmenting biology laboratory notebooks. | Wendy E. Mackay, Guillaume Pothier, Catherine Letondal, Kaare Begh, Hans Erik Srensen |
| 2001 | CHI | CPN/tools: revisiting the desktop metaphor with post-WIMP interaction techniques. | Michel Beaudouin-Lafon, Wendy E. Mackay, Peter Andersen, Paul Janecek, Mads Jensen, Henry Michael Lassen, Kasper Lund, Kjeld Hyer Mortensen, Stephanie Munck, Katrine Ravn, Anne V. Ratzer, Sren Christensen, Kurt Jensen |
| 2001 | CHI | Does tutoring really have to be intelligent? | Wendy E. Mackay |
| 2001 | CHI | Who's in control?: exploring human-agent interaction in the McPie interactive theater project. | Wendy E. Mackay, Ernest Holm Svendsen, Bjarne Horn |
| 2001 | TACAS | CPN/Tools: A Tool for Editing and Simulating Coloured Petri Nets ETAPS Tool Demonstration Related to TACAS. | Michel Beaudouin-Lafon, Wendy E. Mackay, Mads Jensen, Peter Andersen, Paul Janecek, Henry Michael Lassen, Kasper Lund, Kjeld Hyer Mortensen, Stephanie Munck, Anne V. Ratzer, Katrine Ravn, Sren Christensen, Kurt Jensen |
| 2000 | AVI | Reification, Polymorphism and Reuse: Three Principles for Designing Visual Interfaces. | Michel Beaudouin-Lafon, Wendy E. Mackay |
| 2000 | CHI | Research directions in situated computing. | Michel Beaudouin-Lafon, Wendy E. Mackay |
| 1999 | CHI | Video brainstorming and prototyping: techniques for participatory design. | Wendy E. Mackay, Anne-Laure Fayard |
| 1998 | AVI | Augmented reality: linking real and virtual worlds: a new paradigm for interacting with computers. | Wendy E. Mackay |
| 1998 | CHI | The CHI conference review process: writing and interpreting paper reviews. | Wendy E. Mackay |
| 1998 | CHI | DIVA: Exploratory Data Analysis with Multimedia Streams. | Wendy E. Mackay, Michel Beaudouin-Lafon |
| 1998 | CHI | Reinventing the Familiar: Exploring an Augmented Reality Design Space for Air Traffic Control. | Wendy E. Mackay, Anne-Laure Fayard, Laurent Frobert, Lionel Mdini |
| 1996 | CHI | Real Meets Virtual: Blending Real-World Artifacts with Computational Media. | Michael Eisenberg, Wendy E. Mackay, Allison Druin, Sheila Lehman, Mitchel Resnick |
| 1995 | CHI | Ethics, Lies and Videotape... | Wendy E. Mackay |
| 1995 | CHI | Ariel: augmenting paper engineering drawings. | Wendy E. Mackay, D. S. Pagani, L. Faber, B. Inwood, P. Launiainen, L. Brenta, V. Pouzol |
| 1993 | ECSCW | Bringing Media Spaces into the Real World. | Daniele Pagani, Wendy E. Mackay |
| 1993 | Group | Information and context: lessons from the study of two shared information systems. | Paul Dourish, Victoria Bellotti, Wendy E. Mackay, Chaoying Ma |
| 1991 | CHI | Triggers and barriers to customizing software. | Wendy E. Mackay |
| 1991 | CHI | Ethical issues in the use of video: is it time to establish guidelines? | Wendy E. Mackay |
| 1990 | CSCW | Patterns of Sharing Customizable Software. | Wendy E. Mackay |
| 1990 | Interact | HCI seen from the perspective of software developers. | John L. Bennett, Peter Conklin, Karmen Guevara, Wendy E. Mackay, Tom L. Sancha |
| 1989 | CHI | Tools for supporting cooperative work near and far: highlights from the CSCW conference. | Susan F. Ehrlich, Tora Bikson, Wendy E. Mackay, John C. Tang |
| 1989 | CHI | How do experienced information lens users use rules? | Wendy E. Mackay, Thomas W. Malone, Kevin Crowston, Ramana Rao, David Rosenblitt, Stuart K. Card |
| 1988 | CHI | Video: Data for studying human-computer interaction. | Wendy E. Mackay, Raymonde Guindon, Marilyn M. Mantei, Lucy A. Suchman, Deborah G. Tatar |
| 1988 | CSCW | More than just a Communication System: Diversity in the Use of Electronic Mail. | Wendy E. Mackay |