| 2004 | Why can't I do it here?: using students as policy educators and enforcers. | Kim Todd, Tabatha Verbick |
| 2004 | Implementing a network improvement action plan. | Kim Todd, Jon T. Rickman, Tabatha Verbick |
| 2004 | Tablet PC: blackboard to the web. | Steven J. Timmins |
| 2004 | Student employment system: the pros and cons of building a homegrown application and using student programmers. | Andrew Stutzman |
| 2004 | Campus planning portfolio: using the peopleSoft portal to develop a planning website for middle states accreditation. | Andrew Stutzman |
| 2004 | Attempts to automate client security at virginia commonwealth university. | Doug Stinnette |
| 2004 | Security awareness training for students at virginia commonwealth university. | Kay Sommers, Barbara M. Robinson |
| 2004 | Building a champagne helpdesk on a beer budget. | Christian J. Sinnett, Tammy Barr |
| 2004 | OSU helpdesk: a cost-effective helpdesk solution for everyone. | Christian J. Sinnett, Tammy Barr |
| 2004 | Software's little helpers: managing your lab areas. | Doug Simpson |
| 2004 | Student technology consultants: they're not lab monitors anymore. | Gretchen A. Schultes, D. Elizabeth Miller, Janet Simons, Jesse Thomas |
| 2004 | Online solutions: looking to the future of knowledgeBase management. | Annie Saunders |
| 2004 | Moving from training to teaching. | John Saul |
| 2004 | Empowering staff: creation of a staff technology development center. | John Saul |
| 2004 | Course evaluations online: putting a structure into place. | Paulette Robinson, Jason White, Daniel W. Denman |
| 2004 | From innovators to majority: evolution in faculty webCT training. | Paulette Robinson, Sharon Roushdy |
| 2004 | Doing more with less for the good of all. | John V. Roberts |
| 2004 | Building a computer lab that students will love: internet cafs and design studios. | Mark R. Ritschard |
| 2004 | Easy access to remote graphical UNIX applications for windows users. | Richard Repasky |
| 2004 | A holistic approach to high-performance computing: xgrid experience. | David Przybyla, Karissa Miller, Mahmoud Pegah |
| 2004 | BATTLE of the bandwidth. | Keiko Pitter, Kevin T. Kelly, Michael Quiner |
| 2004 | Taming the skyrocketing printing costs in campus computing labs with open source technology. | Greg Pepper, Lorna Wong |
| 2004 | Searching for the needle in the haystack: taxonomies, tags and targets. | Michael Pelikan, James Leous, Richard Pearce, Margaret E. Smith, Russell S. Vaught |
| 2004 | Getting better while getting less: improve your service without expanding your budget. | Dave Pecora |
| 2004 | Outsourcing the student resNet: (we've had enough!). | Wendy Pearle, Elizabeth Rugg |