| 2026 | HRI | "What's on your mind?": Understanding the Development of Multidimensional Trust in Social Robots. | Chih-Wei (Charlotte) Ning, Carolina Centeio Jorge, Myrthe L. Tielman, Mark A. Neerincx |
| 2024 | CSCWD | Technology-supported social skills training systems: A systematic literature review. | Ding Ding, Pascal Remeijsen, Zian Song, Mark A. Neerincx, Willem-Paul Brinkman |
| 2024 | HAI | Socially Competent Agents That Care. | Pieter Wolfert, Anouk Neerincx, Sofia Thunberg, Martijn H. Vastenburg, Mark A. Neerincx |
| 2024 | IVA | Memory with Meaning: Enabling Value-Centric Long-Term Human-Agent Dialogue. | Tom Saveur, Agnes Johanna Axelsson, Franziska Burger, Mark A. Neerincx, Catharine Oertel |
| 2024 | Persuasive | Preface to the 1st International Workshop on Algorithmic Behavior Change Support. | Nele Albers, Amal Abdulrahman, Deborah Richards, Caroline A. Figueroa, Bibhas Chakraborty, Ananya Bhattacharjee, Linwei He, Mark A. Neerincx, Joseph Jay Williams, Nezih Younsi, Tibor Bosse, Annemiek Linn, Crystal Smit, Willem-Paul Brinkman |
| 2024 | RO-MAN | A Little Chit-Chat Goes a Long Way: Design and Evaluation of Task-and Person-Oriented Styles for Social Robots. | Elie Saad, Joost Broekens, Mark A. Neerincx |
| 2023 | AAAI | A Machine with Short-Term, Episodic, and Semantic Memory Systems. | Taewoon Kim, Michael Cochez, Vincent Franois-Lavet, Mark A. Neerincx, Piek Vossen |
| 2023 | HRI | Human- or Machine-like Music Assistive Robots Effects on Fluency and Memory Recall. | Yanzhe Li, Frank Broz, Mark A. Neerincx |
| 2023 | Persuasive | Attitudes Toward a Virtual Smoking Cessation Coach: Relationship and Willingness to Continue. | Nele Albers, Mark A. Neerincx, Nadyne L. Aretz, Mahira Ali, Arsen Ekinci, Willem-Paul Brinkman |
| 2023 | RO-MAN | Child's Personality and Self-Disclosures to a Robot Persona "In-The-Wild". | Anouk Neerincx, Yanzhe Li, Kelvin van de Sande, Frank Broz, Mark A. Neerincx, Maartje de Graaf |
| 2022 | HRI | Inclusive HRI: Equity and Diversity in Design, Application, Methods, and Community. | Maartje de Graaf, Giulia Perugia, Eduard Fosch-Villaronga, Angelica Lim, Frank Broz, Elaine Schaertl Short, Mark A. Neerincx |
| 2022 | HRI | Memory-Based Personalization for Fostering a Long-Term Child-Robot Relationship. | Mike E. U. Ligthart, Mark A. Neerincx, Koen V. Hindriks |
| 2022 | PRIMA | Ontology-Based Reflective Communication for Shared Human-AI Recognition of Emergent Collaboration Patterns. | Emma M. van Zoelen, Karel van den Bosch, David A. Abbink, Mark A. Neerincx |
| 2022 | RO-MAN | Self-Disclosure to a Robot "In-the-Wild": Category, Human Personality and Robot Identity. | Anouk Neerincx, Chantal Edens, Frank Broz, Yanzhe Li, Mark A. Neerincx |
| 2022 | RO-MAN | Giving Social Robots a Conversational Memory for Motivational Experience Sharing. | Avinash Saravanan, Maria Tsfasman, Mark A. Neerincx, Catharine Oertel |
| 2021 | HRI | Co-creation as a Facilitator for Co-regulation in Child-Robot Interaction. | Mike Ligthart, Mark A. Neerincx, Koen V. Hindriks |
| 2021 | HRI | Human-Robot Co-Learning for Fluent Collaborations. | Emma M. van Zoelen, Karel van den Bosch, Mark A. Neerincx |
| 2020 | HCI | Allocation of Moral Decision-Making in Human-Agent Teams: A Pattern Approach. | Jasper van der Waa, Jurriaan van Diggelen, Luciano Cavalcante Siebert, Mark A. Neerincx, Catholijn M. Jonker |
| 2020 | HRI | Design Patterns for an Interactive Storytelling Robot to Support Children's Engagement and Agency. | Mike Ligthart, Mark A. Neerincx, Koen V. Hindriks |
| 2020 | ICMI | Exploring Personal Memories and Video Content as Context for Facial Behavior in Predictions of Video-Induced Emotions. | Bernd Dudzik, Joost Broekens, Mark A. Neerincx, Hayley Hung |
| 2020 | RO-MAN | An Iterative Interaction-Design Method for Multi-Modal Robot Communication. | Elie Saad, Joost Broekens, Mark A. Neerincx |
| 2019 | ACII | Context in Human Emotion Perception for Automatic Affect Detection: A Survey of Audiovisual Databases. | Bernd Dudzik, Michel-Pierre Jansen, Franziska Burger, Frank Kaptein, Joost Broekens, Dirk K. J. Heylen, Hayley Hung, Mark A. Neerincx, Khiet P. Truong |
| 2019 | ACII | Evaluating Cognitive and Affective Intelligent Agent Explanations in a Long-Term Health-Support Application for Children with Type 1 Diabetes. | Frank Kaptein, Joost Broekens, Koen V. Hindriks, Mark A. Neerincx |
| 2019 | ACII | Robots Expressing Dominance: Effects of Behaviours and Modulation. | Rifca Peters, Joost Broekens, Kangqi Li, Mark A. Neerincx |
| 2019 | HCI | Six Challenges for Human-AI Co-learning. | Karel van den Bosch, Tjeerd Schoonderwoerd, Romy Blankendaal, Mark A. Neerincx |
| 2019 | HRI | A Social Robot for Autonomous Health Data Acquisition Among Hospitalized Patients: An Exploratory Field Study. | Daisy Van der Putte, Roel Boumans, Mark A. Neerincx, Marcel G. M. Olde Rikkert, Marleen de Mul |
| 2019 | HRI | Welcoming Robot Behaviors for Drawing Attention. | Elie Saad, Mark A. Neerincx, Koen V. Hindriks |
| 2019 | HRI | Welcoming Robot Behaviors for Drawing Attention. | Elie Saad, Mark A. Neerincx, Koen V. Hindriks |
| 2019 | IROS | Enthusiastic Robots Make Better Contact. | Elie Saad, Joost Broekens, Mark A. Neerincx, Koen V. Hindriks |
| 2019 | IVA | Robot Dominance Expression Through Parameter-based Behaviour Modulation. | Rifca Peters, Joost Broekens, Kangqi Li, Mark A. Neerincx |
| 2018 | HCI | Using Perceptual and Cognitive Explanations for Enhanced Human-Agent Team Performance. | Mark A. Neerincx, Jasper van der Waa, Frank Kaptein, Jurriaan van Diggelen |
| 2018 | HRI | Proof of Concept of a Social Robot for Patient Reported Outcome Measurements in Elderly Persons. | Roel Boumans, Fokke B. van Meulen, Koen V. Hindriks, Mark A. Neerincx, Marcel G. M. Olde Rikkert |
| 2018 | HRI | Do You Have Pain?: A Robot who Cares. | Roel Boumans, Fokke B. van Meulen, Koen V. Hindriks, Mark A. Neerincx, Marcel G. M. Olde Rikkert |
| 2018 | HRI | Workshop on Longitudinal Human-Robot Teaming. | Joachim de Greeff, Bradley Hayes, Matthew C. Gombolay, Matthew Johnson, Mark A. Neerincx, Jurriaan van Diggelen, Melissa Cefkin, Ivana Kruijff-Korbayov |
| 2018 | HRI | Persistent Robot-Assisted Disaster Response. | Joachim de Greeff, Tina Mioch, Willeke van Vught, Koen V. Hindriks, Mark A. Neerincx, Ivana Kruijff-Korbayov |
| 2018 | HRI | Reducing Stress by Bonding with a Social Robot: Towards Autonomous Long-Term Child-Robot Interaction. | Mike Ligthart, Koen V. Hindriks, Mark A. Neerincx |
| 2018 | ICAART | On the Effects of Team Size and Communication Load on the Performance in Exploration Games. | Chris Rozemuller, Mark A. Neerincx, Koen V. Hindriks |
| 2018 | ICAART | Ontology Design for Task Allocation and Management in Urban Search and Rescue Missions. | Elie Saad, Koen V. Hindriks, Mark A. Neerincx |
| 2018 | ICAART | ICM: An Intuitive Model Independent and Accurate Certainty Measure for Machine Learning. | Jasper van der Waa, Jurriaan van Diggelen, Mark A. Neerincx, Stephan Raaijmakers |
| 2018 | ICMI | Discovering digital representations for remembered episodes from lifelog data. | Bernd Dudzik, Joost Broekens, Mark A. Neerincx, Jeffrey Olenick, Chu-Hsiang Chang, Steve W. J. Kozlowski, Hayley Hung |
| 2018 | IUI | The Design and Validation of an Intuitive Confidence Measure. | Jasper van der Waa, Jurriaan van Diggelen, Mark A. Neerincx |
| 2018 | RO-MAN | Combining Social Robotics and Music as a Non-Medical Treatment for People with Dementia. | Roos De Kok, Joost Rothweiler, Lizzy Scholten, Max van Zoest, Roel Boumans, Mark A. Neerincx |
| 2017 | ACII | Self-explanations of a cognitive agent by citing goals and emotions. | Frank Kaptein, Joost Broekens, Koen V. Hindriks, Mark A. Neerincx |
| 2017 | ACII | The role of emotion in self-explanations by cognitive agents. | Frank Kaptein, Joost Broekens, Koen V. Hindriks, Mark A. Neerincx |
| 2017 | HRI | Incremental Development of Large-Scale Human-Robot Teamwork in Disaster Response Environments. | Joachim de Greeff, Nanja J. J. M. Smets, Koen V. Hindriks, Mark A. Neerincx, Ivana Kruijff-Korbayov |
| 2017 | HRI | Learning with Charlie: A robot buddy for children with diabetes. | Olivier A. Blanson Henkemans, Sylvia van der Pal, Ilja Werner, Mark A. Neerincx, Rosemarijn Looije |
| 2017 | HRI | Ontology-Based Situation Awareness Support for Shared Control: Extended Abstract. | Nanja J. J. M. Smets, Mark A. Neerincx, Catholijn M. Jonker, Fredrik Bberg |
| 2017 | HRI | Trust Development and Repair in Human-Robot Teams. | Ewart Jan de Visser, Richard Pak, Mark A. Neerincx |
| 2017 | HRI | Growing-Up Hand in Hand with Robots: Designing and Evaluating Child-Robot Interaction from a Developmental Perspective. | Cristina Zaga, Vicky Charisi, Bob Schadenberg, Dennis Reidsma, Mark A. Neerincx, Tony J. Prescott, Michael Zillich, Paul F. M. J. Verschure, Vanessa Evers |
| 2017 | IUI | Driver Readiness Model for Regulating the Transfer from Automation to Human Control. | Tina Mioch, Liselotte Kroon, Mark A. Neerincx |
| 2017 | IUI | Guidelines for Tree-based Collaborative Goal Setting. | Rifca Peters, Joost Broekens, Mark A. Neerincx |
| 2017 | IVA | Virtual Reality Negotiation Training System with Virtual Cognitions. | Ding Ding, Franziska Burger, Willem-Paul Brinkman, Mark A. Neerincx |
| 2017 | IVA | Generating Situation-Based Motivational Feedback in a PTSD E-health System. | Myrthe Tielman, Mark A. Neerincx, Willem-Paul Brinkman |
| 2017 | RO-MAN | Personalised self-explanation by robots: The role of goals versus beliefs in robot-action explanation for children and adults. | Frank Kaptein, Joost Broekens, Koen V. Hindriks, Mark A. Neerincx |
| 2017 | RO-MAN | Expectation management in child-robot interaction. | Mike Ligthart, Olivier A. Blanson Henkemans, Koen V. Hindriks, Mark A. Neerincx |
| 2017 | RO-MAN | Robots educate in style: The effect of context and non-verbal behaviour on children's perceptions of warmth and competence. | Rifca Peters, Joost Broekens, Mark A. Neerincx |
| 2016 | HCI | Interaction Design Patterns for Adaptive Human-Agent-Robot Teamwork in High-Risk Domains. | Mark A. Neerincx, Jurriaan van Diggelen, Leo van Breda |
| 2016 | HRI | Ontological Reasoning for Human-Robot Teaming in Search and Rescue Missions. | Timea Bagosi, Koen V. Hindriks, Mark A. Neerincx |
| 2016 | HRI | Child's Culture-related Experiences with a Social Robot at Diabetes Camps. | Anouk Neerincx, Francesca Sacchitelli, Rianne Kaptein, Sylvia van der Pal, Elettra Oleari, Mark A. Neerincx |
| 2016 | HRI | 2nd Workshop on Evaluating Child Robot Interaction. | Cristina Zaga, Manja Lohse, Vicky Charisi, Vanessa Evers, Mark A. Neerincx, Takayuki Kanda, Iolanda Leite |
| 2016 | IC3K | The Federated Ontology of the PAL Project - Interfacing Ontologies and Integrating Time-dependent Data. | Hans-Ulrich Krieger, Rifca Peters, Bernd Kiefer, Michael A. van Bekkum, Frank Kaptein, Mark A. Neerincx |
| 2016 | IVA | A Disclosure Intimacy Rating Scale for Child-Agent Interaction. | Franziska Burger, Joost Broekens, Mark A. Neerincx |
| 2016 | IVA | CAAF: A Cognitive Affective Agent Programming Framework. | Frank Kaptein, Joost Broekens, Koen V. Hindriks, Mark A. Neerincx |
| 2016 | RO-MAN | How to improve human-robot interaction with Conversational Fillers. | Noel Wigdor, Joachim de Greeff, Rosemarijn Looije, Mark A. Neerincx |
| 2015 | ACII | Effects of a robotic storyteller's moody gestures on storytelling perception. | Junchao Xu, Joost Broekens, Koen V. Hindriks, Mark A. Neerincx |
| 2015 | HRI | Human-Robot Teamwork in USAR Environments: the TRADR Project. | Joachim de Greeff, Koen V. Hindriks, Mark A. Neerincx, Ivana Kruijff-Korbayov |
| 2015 | HRI | HRI Workshop on Human-Robot Teaming. | Bradley Hayes, Matthew C. Gombolay, Malte F. Jung, Koen V. Hindriks, Joachim de Greeff, Catholijn M. Jonker, Mark A. Neerincx, Jeffrey M. Bradshaw, Matthew Johnson, Ivana Kruijff-Korbayov, Maarten Sierhuis, Julie A. Shah, Brian Scassellati |
| 2015 | ICAART | Dynamic Task Allocation for Human-robot Teams. | Tinka R. A. Giele, Tina Mioch, Mark A. Neerincx, John-Jules Ch. Meyer |
| 2015 | IROS | On the need for a coordination mechanism to guarantee task completion in a cooperative team. | Chris Rozemuller, Koen V. Hindriks, Mark A. Neerincx |
| 2015 | IVA | Design and Implementation of Home-Based Virtual Reality Exposure Therapy System with a Virtual eCoach. | Dwi Hartanto, Willem-Paul Brinkman, Isabel L. Kampmann, Nexhmedin Morina, Paul G. M. Emmelkamp, Mark A. Neerincx |
| 2015 | IVA | An Ontology-Based Question System for a Virtual Coach Assisting in Trauma Recollection. | Myrthe Tielman, Marieke van Meggelen, Mark A. Neerincx, Willem-Paul Brinkman |
| 2015 | PRIMA | Supporting Human-Robot Teams in Space Missions Using ePartners and Formal Abstraction Hierarchies. | Tibor Bosse, Jurriaan van Diggelen, Mark A. Neerincx, Nanja J. J. M. Smets |
| 2015 | REFSQ | Embedding Stakeholder Values in the Requirements Engineering Process. | Maaike Harbers, Christian Detweiler, Mark A. Neerincx |
| 2014 | EICS | Interaction design patterns for coherent and re-usable shape specifications of human-robot collaboration. | Tina Mioch, Wietse Ledegang, Rosie Paulissen, Mark A. Neerincx, Jurriaan van Diggelen |
| 2014 | HCI | Inclusive Design and Anthropological Methods to Create Technological Support for Societal Inclusion. | Anita H. M. Cremers, Yvonne J. F. M. Jansen, Mark A. Neerincx, Dylan G. M. Schouten, Alex Kayal |
| 2014 | HCI | Value Sensitive Design of Automated Workload Distribution Support for Traffic Control Teams. | Maaike Harbers, Mark A. Neerincx |
| 2014 | HCI | Automatic Feedback on Cognitive Load and Emotional State of Traffic Controllers. | Mark A. Neerincx, Maaike Harbers, Dustin Lim, Veerle van der Tas |
| 2014 | HRI | A remote social robot to motivate and support diabetic children in keeping a diary. | Esther J. G. van der Drift, Robbert-Jan Beun, Rosemarijn Looije, Olivier A. Blanson Henkemans, Mark A. Neerincx |
| 2014 | HRI | Child-robot interaction in the wild: field testing activities of the ALIZ-E project. | Joachim de Greeff, Olivier A. Blanson Henkemans, Aafke Fraaije, Lara Solms, Noel Wigdor, Bert P. B. Bierman, Joris B. Janssen, Rosemarijn Looije, Paul Baxter, Mark A. Neerincx, Tony Belpaeme |
| 2014 | HRI | Adaptive emotional expression in robot-child interaction. | Myrthe Tielman, Mark A. Neerincx, John-Jules Ch. Meyer, Rosemarijn Looije |
| 2014 | ICCHP | Gamification for Low-Literates: Findings on Motivation, User Experience, and Study Design. | Dylan G. M. Schouten, Isabel Pfab, Anita H. M. Cremers, Betsy van Dijk, Mark A. Neerincx |
| 2014 | ICMI | The SWELL Knowledge Work Dataset for Stress and User Modeling Research. | Saskia Koldijk, Maya Sappelli, Suzan Verberne, Mark A. Neerincx, Wessel Kraaij |
| 2014 | IROS | Effects of bodily mood expression of a robotic teacher on students. | Junchao Xu, Joost Broekens, Koen V. Hindriks, Mark A. Neerincx |
| 2014 | IVA | Design Guidelines for a Virtual Coach for Post-Traumatic Stress Disorder Patients. | Myrthe Tielman, Willem-Paul Brinkman, Mark A. Neerincx |
| 2014 | RO-MAN | Real time modeling of the cognitive load of an Urban Search And Rescue robot operator. | Thomas R. Colin, Nanja J. J. M. Smets, Tina Mioch, Mark A. Neerincx |
| 2013 | ACII | The Relative Importance and Interrelations between Behavior Parameters for Robots' Mood Expression. | Junchao Xu, Joost Broekens, Koen V. Hindriks, Mark A. Neerincx |
| 2013 | HCI | Inclusive Design: Bridging Theory and Practice. | Anita H. M. Cremers, Mark A. Neerincx, Jacomien G. M. de Jong |
| 2013 | HCI | User Requirement Analysis of Social Conventions Learning Applications for Non-Natives and Low-Literates. | Dylan G. M. Schouten, Nanja J. J. M. Smets, Marianne Driessen, Marieke Hanekamp, Anita H. M. Cremers, Mark A. Neerincx |
| 2013 | RO-MAN | Mood expression through parameterized functional behavior of robots. | Junchao Xu, Joost Broekens, Koen V. Hindriks, Mark A. Neerincx |
| 2012 | CHI | A virtual reality dialogue system for the treatment of social phobia. | Willem-Paul Brinkman, Dwi Hartanto, Ni Kang, Daniel de Vliegher, Isabel L. Kampmann, Nexhmedin Morina, Paul G. M. Emmelkamp, Mark A. Neerincx |
| 2012 | CHI | TravelThrough: a participatory-based guidance system for traveling through disaster areas. | Lucy T. Gunawan, Siska Fitrianie, Zhenke Yang, Willem-Paul Brinkman, Mark A. Neerincx |
| 2012 | RO-MAN | Estimating an operator's cognitive state in real time: A user modeling approach. | Thomas R. Colin, Tina Mioch, Nanja J. J. M. Smets, Mark A. Neerincx |
| 2012 | RO-MAN | Help, I need some body the effect of embodiment on playful learning. | Rosemarijn Looije, Anna van der Zalm, Mark A. Neerincx, Robbert-Jan Beun |
| 2012 | RO-MAN | Assessing human-robot performances in complex situations with unit task tests. | Tina Mioch, Nanja J. J. M. Smets, Mark A. Neerincx |
| 2011 | AIED | Scenario-Based Training: Director's Cut. | Marieke Peeters, Karel van den Bosch, John-Jules Ch. Meyer, Mark A. Neerincx |
| 2011 | HRI | Child's recognition of emotions in robot's face and body. | Iris Cohen, Rosemarijn Looije, Mark A. Neerincx |
| 2009 | ACII | Facial and vocal emotion expression of a personal computer assistant to engage, educate and motivate children. | Judith M. Kessens, Mark A. Neerincx, Rosemarijn Looije, M. Kroes, Gerrit Bloothooft |
| 2009 | ACII | Perception of synthetic emotion expressions in speech: Categorical and dimensional annotations. | Judith M. Kessens, Mark A. Neerincx, Rosemarijn Looije, M. Kroes, Gerrit Bloothooft |
| 2009 | ACII | You make me happy: Using an adaptive affective interface to investigate the effect of social presence on positive emotion induction. | Suleman Shahid, Emiel Krahmer, Marc Swerts, Willem A. Melder, Mark A. Neerincx |
| 2009 | CHI | Exploring social and temporal dimensions of emotion induction using an adaptive affective mirror. | Suleman Shahid, Emiel Krahmer, Marc Swerts, Willem A. Melder, Mark A. Neerincx |
| 2009 | HCI | Effects of Multimodal Feedback on the Usability of Mobile Diet Diary for Older Adults. | Miroslav Bojic, Olivier A. Blanson Henkemans, Mark A. Neerincx, Charles van der Mast, Jasper Lindenberg |
| 2009 | HCI | Adaptive Interfaces in Driving. | Rino F. T. Brouwer, Marieka Hoedemaeker, Mark A. Neerincx |
| 2009 | HCI | Distilling Support Opportunities to Improve Urban Search and Rescue Missions. | Tjerk de Greef, Augustinus H. J. Oomes, Mark A. Neerincx |
| 2009 | HCI | Modeling the Cognitive Task Load and Performance of Naval Operators. | Mark A. Neerincx, Stefan Kennedie, Marc Grootjen, Franc Grootjen |
| 2009 | HCI | Context-Aware Team Task Allocation to Support Mobile Police Surveillance. | Jan Willem Streefkerk, Myra P. van Esch-Bussemakers, Mark A. Neerincx |
| 2009 | Interspeech | Arousal and valence prediction in spontaneous emotional speech: felt versus perceived emotion. | Khiet P. Truong, David A. van Leeuwen, Mark A. Neerincx, Franciska M. G. de Jong |
| 2008 | Interspeech | Assessing agreement of observer- and self-annotations in spontaneous multimodal emotion data. | Khiet P. Truong, Mark A. Neerincx, David A. van Leeuwen |
| 2008 | IVA | Face to Face Interaction with an Intelligent Virtual Agent: The Effect on Learning Tactical Picture Compilation. | Willem A. van Doesburg, Rosemarijn Looije, Willem A. Melder, Mark A. Neerincx |
| 2007 | HCI | Measuring Cognitive Task Load on a Naval Ship: Implications of a Real World Environment. | Marc Grootjen, Mark A. Neerincx, Jochum C. M. van Weert, Khiet P. Truong |
| 2007 | HCI | Attuning In-Car User Interfaces to the Momentary Cognitive Load. | Marieka Hoedemaeker, Mark A. Neerincx |
| 2007 | HCI | Modelling Cognitive and Affective Load for the Design of Human-Machine Collaboration. | Mark A. Neerincx |
| 2007 | HCI | Context-Aware Notification for Mobile Police Officers. | Jan Willem Streefkerk, Myra P. van Esch-Bussemakers, Mark A. Neerincx |
| 2007 | HCI | Unobtrusive Multimodal Emotion Detection in Adaptive Interfaces: Speech and Facial Expressions. | Khiet P. Truong, David A. van Leeuwen, Mark A. Neerincx |
| 2006 | RO-MAN | Incorporating guidelines for health assistance into a socially intelligent robot. | Rosemarijn Looije, Fokie Cnossen, Mark A. Neerincx |
| 2004 | IUI | Usability trade-offs for adaptive user interfaces: ease of use and learnability. | Tim F. Paymans, Jasper Lindenberg, Mark A. Neerincx |
| 2001 | WWW | Support concepts for Web navigation: a cognitive engineering approach. | Mark A. Neerincx, Jasper Lindenberg, Steven Pemberton |
| 1993 | CHI | How to aid non-experts. | Mark A. Neerincx, Paul de Greef |