| 2020 | Similarity Scoring for Dialogue Behaviour Comparison. | Stefan Ultes, Wolfgang Maier |
| 2020 | Is Your Goal-Oriented Dialog Model Performing Really Well? Empirical Analysis of System-wise Evaluation. | Ryuichi Takanobu, Qi Zhu, Jinchao Li, Baolin Peng, Jianfeng Gao, Minlie Huang |
| 2020 | How Self-Attention Improves Rare Class Performance in a Question-Answering Dialogue Agent. | Adam Stiff, Qi Song, Eric Fosler-Lussier |
| 2020 | Conversational Agents for Intelligent Buildings. | Weronika Sieinska, Christian Dondrup, Nancie Gunson, Oliver Lemon |
| 2020 | A Sequence-to-sequence Approach for Numerical Slot-filling Dialog Systems. | Hongjie Shi |
| 2020 | Counseling-Style Reflection Generation Using Generative Pretrained Transformers with Augmented Context. | Siqi Shen, Charles Welch, Rada Mihalcea, Vernica Prez-Rosas |
| 2020 | Learning from Mistakes: Combining Ontologies via Self-Training for Dialogue Generation. | Lena Reed, Vrindavan Harrison, Shereen Oraby, Dilek Hakkani-Tr, Marilyn A. Walker |
| 2020 | A Spoken Dialogue System for Spatial Question Answering in a Physical Blocks World. | Georgiy Platonov, Lenhart K. Schubert, Benjamin Kane, Aaron Gindi |
| 2020 | Simulating Turn-Taking in Conversations with Delayed Transmission. | Thilo Michael, Sebastian Mller |
| 2020 | Retico: An incremental framework for spoken dialogue systems. | Thilo Michael |
| 2020 | Unsupervised Evaluation of Interactive Dialog with DialoGPT. | Shikib Mehri, Maxine Esknazi |
| 2020 | Learning Word Groundings from Humans Facilitated by Robot Emotional Displays. | David McNeill, Casey Kennington |
| 2020 | Analyzing Speaker Strategy in Referential Communication. | Brian McMahan, Matthew Stone |
| 2020 | Learning and Reasoning for Robot Dialog and Navigation Tasks. | Keting Lu, Shiqi Zhang, Peter Stone, Xiaoping Chen |
| 2020 | Commonsense Evidence Generation and Injection in Reading Comprehension. | Ye Liu, Tao Yang, Zeyu You, Wei Fan, Philip S. Yu |
| 2020 | User Impressions of Questions to Acquire Lexical Knowledge. | Kazunori Komatani, Mikio Nakano |
| 2020 | MC-Saar-Instruct: a Platform for Minecraft Instruction Giving Agents. | Arne Khn, Julia Wichlacz, Christine Schfer, lvaro Torralba, Jrg Hoffmann, Alexander Koller |
| 2020 | Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. | Seokhwan Kim, Mihail Eric, Karthik Gopalakrishnan, Behnam Hedayatnia, Yang Liu, Dilek Hakkani-Tr |
| 2020 | rrSDS: Towards a Robot-ready Spoken Dialogue System. | Casey Kennington, Daniele Moro, Lucas Marchand, Jake Carns, David McNeill |
| 2020 | Multi-Action Dialog Policy Learning with Interactive Human Teaching. | Megha Jhunjhunwala, Caleb Bryant, Pararth Shah |
| 2020 | Identifying Collaborative Conversations using Latent Discourse Behaviors. | Ayush Jain, Maria Leonor Pacheco, Steven Lancette, Mahak Goindani, Dan Goldwasser |
| 2020 | An Attentive Listening System with Android ERICA: Comparison of Autonomous and WOZ Interactions. | Koji Inoue, Divesh Lala, Kenta Yamamoto, Shizuka Nakamura, Katsuya Takanashi, Tatsuya Kawahara |
| 2020 | Semantic Guidance of Dialogue Generation with Reinforcement Learning. | Cheng-Hsun Hsueh, Wei-Yun Ma |
| 2020 | A Case Study of User Communication Styles with Customer Service Agents versus Intelligent Virtual Agents. | Timothy Hewitt, Ian Beaver |
| 2020 | TripPy: A Triple Copy Strategy for Value Independent Neural Dialog State Tracking. | Michael Heck, Carel van Niekerk, Nurul Lubis, Christian Geishauser, Hsien-Chin Lin, Marco Moresi, Milica Gasic |